The employee invited for participating in each of these kind of activities might

Question

The employee invited for participating in each of these kind of activities might drive favourable perspectives of one over the other. There are usually category bias with relation to the opinion of the employee related to few topics. Few tend to have higher score compared to another.

Auditing is related to quality improvement process wherein pre determined standards are used to measure the performance. These are chosen as important indicators of overall performance.
There are pre determined standards with pre determined parameters. The changes are implemented differently in this case.

Various aspects of the best practice are evaluated in benchmarking. It helps to develop plans and adopt a practice which is ideal. There are range of factors used for determining specifics and benchmarking. Thus the employees might have different perceptions.

Explanation / Answer

Think about the different elements of benchmarking and auditing from our informal discussions this semester that make these two disciplines distinct from each other. Discuss why an employee invited to participate in each of these kinds of activities might have a more favorable perspective of one over the other. What differences might drive such perception differences and what might a quality engineer do to alleviate some of the concerns raised by the more negative perceptions?

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