PLEASE DO NOT COPY ANOTHER CHEGG ANSWER I NEED AN ORGINAL POST Select a mission

Question

PLEASE DO NOT COPY ANOTHER CHEGG ANSWER I NEED AN ORGINAL POST

Select a mission statement or organizational vision statement from Southwest Airlines that professes to practice servant leadership and one that practices a standard leadership model. Some well-known companies that practice servant leadership are Southwest Airlines, . Conduct additional research to locate others.

Once you have selected two companies, write a 1,000-1,250 word analysis that addresses the following:

Compare and contrast the mission and/or organizational visions statements of the two companies. What are the similarities and differences? How do you think these statements impact the culture of each organization?

What servant leadership principles or values are either explicitly or implicitly apparent in the mission/vision statement of the company that professes to be servant-led?

Explain how you see the principles expressed in the statements manifested in each company’s public reputation, and how they treat their employees in the services they provide, their marketing, etc. Provide a few specific examples to demonstrate your points.

Do you think each company is living out the values/principles expressed in their statements? Why or why not? If the more traditionally led company adopted a servant leadership model, what revisions to their mission/values statement would be warranted? Be sure to comment on your understanding of how such mission/vision statements can or should guide a company’s treatment of its employees and clients.

Include the mission or organizational vision statements of the companies you selected in your analysis.

You are required to locate four articles that support your selected organization's mission or vision statement. Two of the selected articles must be peer reviewed journal articles. Include information from the articles in your discussion.

Explanation / Answer

Defination of Mission and vision statement:-

A MISSION statement focuses on today and what an organization does to achieve it.

A VISION statement focuses on tomorow and what an organization wants to ultimately become.

Both are vital on directing GOALS.

Southwest Airlines Mission Statement. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. ... Their mission is a good one as it aims at motivating and encouraging employees and also ensures that customers are comfortable and well taken care of.

Southwest Airlines Vision Statement . To become the world's most loved, most flown, and most profitable airline. The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.

Both statements are set in the present tense, and they explain why you exist as a business, both to members of the organization and to people outside it. Mission statements tend to be short, clear and powerful. Vision statements also define your organization's purpose, but they focus on its goals and aspirations.

Organizations summarize their goals and objectives in mission and vision statements. Both of these serve different purposes for a company but are often confused with each other. While a mission statement describes what a company wants to do now, a vision statement outlines what a company wants to be in the future.

Southwest was founded by Rollin King and Herb Kelleher in 1971 with one simple, commonsense philosophy: get passengers where they want to go, get them there on time, make it cheap and make sure they have a good time along the way.

Southwest redefined the low-cost carrier (LCC) industry by slashing operating costs and locating profitable routes. The company's success is widely attributed to several key decisions that include:

* A focus on employee happiness, first and foremost;

* No assigned seating, no meals and only one class of service on flights;

* Flying just one airplane model;

* A modified, point-to-point air route structure, not the traditional "hub" method;

* An intelligent commodity strategy.

Since 2012, the company has rolled out a Business Select program, Early Bird Check-In and the lesser-known SWABIZ, a direct-access booking engine designed for business accommodation.

Southwest not only hires the best people, the company also invests heavily in terms of cross-training, team-building, provision of resources, and development of independent thought, decision-making and servant leadership capabilities. Again, Southwest puts employees first, and gives them the “keys to the kingdom” regarding action latitude; but they want employees to have a common purpose — putting customers first.

Southwest well understands that guiding purpose, vision, mission, and values at most organizations are little more than words and concepts typically pushed by the CEO and HR or injected by employee engagement consultants. Results are that only the most dedicated employees pay attention to them and/or work in the customer’s and fellow employees’ best interests. At any typical employer, trust, empowerment, and enablement are given little more than flavor-of-the-month lip service and are rarely institutionalized or embedded in the culture.

JetBlue Airways

JetBlue built its reputation as a customer-friendly airline and a colorful alternative to the drab, corporate world of standard air transport. If Southwest is the low-cost taxi of the sky, JetBlue is the low-cost limo. Underneath the welcoming surface, JetBlue actually survives on a no-nonsense and cost-sensitive business model.

Among airlines, working in a supportive, trusting, fun, responsive and energetic culture. Southwest Airlines, a company serving more than 100 million passengers per year, also pursues similar approaches with employees, recognizing that these benefits, and living purpose and values, are the foundation for passionate and ambassadorial behavior.

SOME EXAMPLES OF MISSION AND VISION STATEMENTS.

Company: Facebook
Mission: To give people the power to build community and bring the world closer together.
Vision: People use Facebook to stay connected with friends and family, to discover what’s going on in the world, and to share and express what matters to them.

Company: Samsung
Mission: Become one of the world’s top five brands by 2020.
Vision: Inspire the world. Create the future.

Company: Uber
Mission: Transportation as reliable as running water, everywhere for everyone.
Vision: Smarter transportation with fewer cars and greater access. Transportation that’s safer, cheaper, and more reliable; transportation that creates more job opportunities and higher incomes for drivers.

Company: Amazon
Mission: We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience.
Vision: To be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.

SERVENT LEADERSHIP STYLE.

Servant leadership style benefits both companies and the employees because it is meant to improve performance and encourage leadership development throughout the company. There are a many well known companies who can be referred to as servant leadership companies. Companies such as Starbucks and 7-Eleven apply leadership to serve others based on a need or desire to do so in an effort to help their employees develop professionally.

Starbucks is known for “creating a culture of openness and putting employees first,” and Howard Behar understands that, “how you treat your people is how they’ll treat your customers”

7-Eleven claims to be “build to serve” as the company is widely known as having servant leadership as the corporate culture. In the 7-Eleven mission statement and marketing material, the company shares its servant leadership philosophy, that in order to grow and succeed the needs of others must be priority.Their tagline is “Serve. Lead. Do what’s right.” The company recognizes the value of accountability, recognition, and teamwork in their service-oriented culture.

Whichever models the companies are follwoing, the need of the hour for the companies are to have a firm believe in their mission and vision statements. the companies need to train and re-train their employees on the value systems and employees enjoying their work satisfactorily.

Commitment to quality of execution is the key to success.Happy employees are bound to treat their customer with the best of the abilities and more likely to achieve customer delight.

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