is the management of customer-facing processes and data such as the Sales proces

Question

is the management of customer-facing processes and data such as the Sales process. O Order to Cash (02C) O Operations O Customer relationship management (CRM) O Customer service Question 15 1 pts Which of the following statements is true about Google Drive? O Documents are stored on the user's server. Microsoft Word or Excel documents cannot be stored on Google Drive O Document revisions can be tracked with brief summaries of changes made O Documents can be accessed and viewed only by one user at a time. F3 F4 FS

Explanation / Answer

Customer relationship management entails many customer-facing processes like lead generation, customer calls and customer feedback calls.

Document revisions can be tracked with brief summaries of changes made. Correct option

Having experience as a collaborator. Correct option

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