textbook \"lean production simplified\" chapter 2 homework questions 1. define v

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Question

textbook "lean production simplified" chapter 2 homework questions

1. define value for the following organizations:

a. weld department in a truck manufacturing factory

b. purchasing department in an auto plant

c. Quality department in a large appliance manufacturing plant

d. emergency department in a large urban hospital

e. mortgage department in a large bank

f. human resources department in a university

g. sales department in a home building company

in developing your answers for each, consider the following questions: who are the customers? what do they need?

2. provide at least one example of the eight kinds of waste for each of the following:

a. weld department in a truck manufacturing factory

b. purchasing department in an auto plant

c. Quality department in a large appliance manufacturing plant

d. emergency department in a large urban hospital

e. mortgage department in a large bank

f. human resources department in a university

g. sales department in a home building company

Explanation / Answer

Functions

Who are customers

What do they need

weld department in a truck manufacturing factory

Assembly Workshop Department

Tools Department

Provide correct and flawless welding of parts

purchasing department in an auto plant

Workshop, Assembly dept., Stores, Quality dept. Administration, etc.

Deliver the correct order in stipulated time with predetermined quality level

Quality department in a large appliance manufacturing plant

Customers, Internal processes

Develop quality standards

Improve the quality of output and processes

emergency department in a large urban hospital

Patients with high-risk life situation

To provide quick and appropriate treatment to save life