CASE PROBLEM 3. Quality Control at Rainwater Brewery In fact, Whitesville has th

Question

CASE PROBLEM 3. Quality Control at Rainwater Brewery In fact, Whitesville has the highest per capita beer consumption Bob Raines and Megan Waters own and operate the Rainwater decided that they would target their sales toward indviduala a microbrewery that grew out of their shared hobby of who would pick up their orders directly from the brewery and d in Whitesville, the toward restaurants and bars, where they would deliver orders home of State University where Bob and Megan went to college. on a daily or weekly basis. Whitesville has a number of bars and restaurants that are pa- The brewery process essentially occurs in three tronized by students at State and the local resident population the mixture is cooked in a vat according to a recipe; then it is

Explanation / Answer

There are several quality control methods that can be used in the case of Rainwater Brewery. However, given the size of the operation, not all of them may be suitable. One key thing to remember is that the purpose of the quality control in this situation is to maintain consistency in color, taste, and texture of the final beer.

In order to do that they should use both quantitative and qualitative approach. The qualitative approach could be a taster at the end of the manufacturing process to judge the overall quality of a batch. However the quantitative approach must be used during the manufacturing process.

There are several stages in making the beer and Rainwater Brewery needs to make sure that each of the processes adhere to a certain standard in order to provide consistency. For this, a regular sampling system can be used. With the data collected from the samples, the company can use SPC (statistical process control) methods to determine if the operation is functioning as per specification. Some examples of SPC that Rainwater Brewery can use is control charts and check sheets. These methods are comparatively simple, less expensive and not manpower intensive. Naturally it will work well with Rainwater Brewery.

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