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Define total excitement as well as talkative there and Sociability of a specific

ID: 391051 • Letter: D

Question

Define total excitement as well as talkative there and Sociability of a specific person inside an Put yourself in the role of a health care executive that is introducing the use of a balanced scorecard to middle management at the next management meeting for your institution. Find a short YouTube video to demonstrate key points about using a balanced scorecard that you believe would be valuable to present this concept at the management meeting.

1. In your first post, provide the YouTube video link.

Provide a brief summary of the video.

Address at least two benefits of using a balanced scorecard in health care institutions in your post.

Explain why using the balanced scorecard is a strategic measure to help a health care institution be successful and stay competitive.

Explanation / Answer

Link - https://www.youtube.com/watch?v=OZtNk__7Qyg

Four perspective of a balanced scorecard are as follows

The financial perspective.

For better assessment of companies overall financial health as well as performance is included in this perspective. Profits and revenues are targeted to be assessed as well as other financial activities are also involved in the specific balanced scorecard. Profit margin, revenue sources as well as cost saving and efficiency can also be included.

The customer perspective.


This perspective enables the organisation to focus on the performance object ship that are related to the customer. Customer service and satisfaction as well as overall brand awareness and market share are part of this perspective.

The internal process perspective.

Best process that could be implemented for delivering best approach to the customers are part of this perspective. It provide information about process improvements as well as quality Optimisation and capacity utilisation.

The learning and growth perspective.

Human capital skills as well as information capital and Organisation capital are part of this type of performance measurement. It helps an organisation to maintain high quality standards in Operation as well as to provide performance standards in the specific perspective.

These specific factors can be very beneficial in improving the overall availability of benefits of balanced scorecard to be used in healthcare settings.

P.S.- Please leave a comment if any explanation is needed.

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