You are a training consultant hired by a large technology firm. The Director of
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You are a training consultant hired by a large technology firm. The Director of Human Resources identifies three primary issues the company has been unable to adequately address: high turnover, low employee moral, and inability to fill high skilled jobs with internal employees. Discuss how you would approach conducting a needs assessment within this organization. You should address the why and the how. Why is a needs assessment needed? How will the needs assessment be conducted You are a training consultant hired by a large technology firm. The Director of Human Resources identifies three primary issues the company has been unable to adequately address: high turnover, low employee moral, and inability to fill high skilled jobs with internal employees. Discuss how you would approach conducting a needs assessment within this organization. You should address the why and the how. Why is a needs assessment needed? How will the needs assessment be conducted You are a training consultant hired by a large technology firm. The Director of Human Resources identifies three primary issues the company has been unable to adequately address: high turnover, low employee moral, and inability to fill high skilled jobs with internal employees. Discuss how you would approach conducting a needs assessment within this organization. You should address the why and the how. Why is a needs assessment needed? How will the needs assessment be conductedExplanation / Answer
Needs Assessment is the assessment process that is used to determine what training needs to take place to help individual employee and the whole organization to accompish their goals and objectives. Once the need is identified, then objectives to accpmplish training is determined. So it will be easier to plan the trainig and measure its success.
Needs assessment is a required thing especially in large firm where huge hierarchy is available and the employees at lowest level are un addressesd. This assessment helps organization achieve its goals. It is used to reduce the gap between the employee and the skills required for his profile in his department.
To conduct need assessment , first find out where the training is needed, which department to focus on. There are many alternatives to decide this. Can conduct small employee interviews, talk about their grievances and complaints. Ask them what improvement they want and take their opinions to to perform it. Talk about the technology they work on and what they think about it. Take their views on problems faced by organization.
Also talk to the employess at reputative level like managers and ask them how they categorise the employess under them. What criteria they used to make them complete work in time .And what are their views and opinions on problems of organization.
Gather all the feedbacks from people at different level and analyze it. Link the desired business outcomes with employee behavior. You can also focus on the promotions and terminations data of the company and pattern of appraisal as secondary data. Analyze the whole data to determine what the root cause is. Compare the views of different employees. Create guiding document .
Identify trainable competencies and design the plan to conduct assessment/training. After collecting data and analyzing it, decide the obejctives to achieve in training. Make a plan and also the measure of success at each level in the plan. This would help in comparing the success at every level of plan whether going in right direction or not. Not every competency can be improved through training.
Prioritize the training needs and determine how to train. Whether it demonstration is required ot discussions or audio visual training will help.
At last do the evalutaion , how much did the training improve the employees' actual job performance? How much did the training improve the meeting of organization objectives etc.
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