Items #37-40 refer to a study conducted to determine the relationship between cr
ID: 3459741 • Letter: I
Question
Items #37-40 refer to a study conducted to determine the relationship between cross-cultural communication skills and patient satisfaction with their physician. The researcher attempted to test the truth of the following statement:
IF ANY PATIENT IS TREATED BY A PHYSICIAN OF A DIFFERENT RACE OR ETHNICITY WHO HAS POOR CROSS-CULTURAL COMMUNICATION SKILLS, THE PATIENT WILL REPORT DISSATISFACTION WITH THEIR PHYSICIAN.
The researcher has created two methods: one to measure cross-cultural communication skills, and one to measure patient satisfaction with their physician. The Cross-cultural Emotional Recognition test (CER) measures how well a physician can interpret nonverbal cues, such as vocal tones and facial expressions, when communicating with patients from a different race or ethnic group. The second measures patient satisfaction with their physician by testing general satisfaction, rapport, and adherence to treatment protocols.
In planning the experiments, the researcher must make some predictions from the above statement. The best predictions would indicate what would be true if the above statement were true, and should be useful in guiding an actual experiment. In Items #37-40, select the best prediction for the above statement.
Question 37
Which of the following statements is the best prediction?
a) If any patient is treated by a physician of a different race or ethnicity with good cross-cultural communication skills, they will be highly satisfied with their physician. And if a patient reports high satisfaction with their physician, records will show they were treated by a physician who scored high on the CER test.
b) If any patient reports dissatisfaction with a physician of a different race or ethnicity, then their physician had poor cross-cultural communication skills.
c) Suppose six South East Asian patients select a physician from a hospital that only staffs Caucasian physicians. If any of the patients report dissatisfaction with their physician, records will show those physicians scored low on the CER test.
Question 38
Which of the following statements is the best prediction?
a) If any patient reports dissatisfaction with a physician of a different race or ethnicity, then their physician had poor cross-cultural communication skills.
b) Suppose six South East Asian patients select a physician from a hospital that only staffs Caucasian physicians. If any of the patients report dissatisfaction with their physician, records will show those physicians scored low on the CER test.
c) If one South East Asian patient is selected at random from each of ten different hospitals, and all ten patients are treated by a South East Asian physician, then all ten patients will report high satisfaction with their physician.
Question 39
Which of the following statements is the best prediction?
a) If one South East Asian patient is selected at random from each of ten different hospitals, and all ten patients are treated by a South East Asian physician, then all ten patients will report high satisfaction with their physician.
b) If one South East Asian patient is selected at random from each of ten different hospitals, and all ten patients are treated by a Caucasian physician with poor cross-cultural communication skills, then all six patients will be dissatisfied with their physician.
c) Suppose twelve randomly selected South East Asian patients choose their physician from a hospital that only staffs Caucasian physicians. If each of those patients reports high satisfaction with their physician, records will show those physicians scored high on the CER test.
Question 40
Which of the following statements is the best prediction?
a) If one South East Asian patient is selected at random from each of ten different hospitals, and all ten patients are treated by a Caucasian physician with poor cross-cultural communication skills, then all ten patients will be dissatisfied with their physician.
b) Suppose twelve randomly selected South East Asian patients choose their physician from a hospital that only staffs Caucasian physicians. If each of those patients reports high satisfaction with their physician, records will show those physicians scored high on the CER test.
c) If a group of ten South East Asian patients are randomly split in half, and one group is treated by a Caucasian physician with poor cross-cultural communication skills, and the other is treated by a Caucasian physician with good cross-cultural communication skills, the first group will be dissatisfied with their physician, and the second group will probably be satisfied with their physician.
Explanation / Answer
37) option A is moat appropriate because if all patient report satisfaction with doctor of different race , that doctor must have high CER value.
38) option B is moat appropriate because dissatisfaction of patient ahowssthat physician was not able to communicate well with patient and that led to dissatisfaction.
39) option B is most appropriate because as per given statement treatment by doctor with poor communication skill leads to dissatisfaction.
40) option D is best because here split half will help in better discrimination .
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