DIPLOMA OF BUSINESS - BSBADM504 - PLAN AND IMPLEMENT ADMINISTRATIVE SYSTEMS - Im
ID: 344973 • Letter: D
Question
DIPLOMA OF BUSINESS - BSBADM504 - PLAN AND IMPLEMENT ADMINISTRATIVE SYSTEMS - Imagine you work in a café in which toast has always been made under a griller. Due to a number of staff burning themselves and customer complaints about toast being undercooked, a decision has been made that toast will now only be cooked using a toaster. Write a procedure that outlines how to make toast. Include details about: why the change is being made what to do what not to do how to do it when it should be done who should do it what resources are available what the expected results are The procedure should be the equivalent of at least 2 pages in length.
Explanation / Answer
Plan and implement administrative system - plan is blue print of expected result which include schedule, flow design, and inventory of resources which include all inputs viz electrical energy, labors, raw material. And administrative system include marinating records, due process, monitoring, feedback,
Thus plan are flexible to some extent with possibility of some alternative to avoid bottleneck. where as when there is no scope for development then alteration is not possible then plan turns to decisions. And according to schedule each activity get conducted. And updating made in plans are recorded with reason for alteration made.
In above case toast preparation & maintain standard according food hygiene & prevention of food adulteration act must be obeyed. The recipe of toast preparation can be made available from any cook who makes the toast. And each activity can be subdivided according to ergonomics which economical utilize energy.
Administration point of view safety is first, whats precaution get observe in day to day business & its records help to minimize risk of food adulteration & huge applicable penalty.
To avoid complaint from customer its essential to obey quality standard for preparation of toast .
what to do, what not to do, how to do it - simply apply three fold work system assistant - supervisor- administrator. administrator is decision maker, supervisor is monitor, assistant is labor. And each one should not unwanted interfere in another persons task. And responsibility must be shoulder by person who commit the action. For proper action there is remuneration and for improper action penally is unavoidable. with this seance of responsibility allowed task can be finish as per scheduled.
Administrator- 1. must observe the state law which are applicable vize food & prevention of food adulteration
2. Must observe the clean and hygiene
3. Must observe regular update of records for purchase & supporting evidences
Supervisor - 1. Must observe the production monitoring issue
2. Must care not to violate hygiene related precaution
3. Must care for safety while operation
Assistant- 1. Handel the toaster as per instruction Manuel instructions.
2. Do not take any risk to alter any step while preparation of toast
3. Do not violate supervisor instructions.
Procedure- Purchase should be made according to work load, production must be plan according to capacity of toaser and available labors & considering expected demands. Once production get complied same must be package so that cit will convenient for handling as well put at shelf or easy for transportation. And batch labeling must be done it identify stock position.
Inventory of raw stock & finish good - Buffer stock of raw material must be maintain to avoid bottleneck. Also stock of finish product must be maintain to handle seasonal peak position.
Thus above instructions are helpful to avoid burn case of labors as well undercook toast complaint from customer.
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