19. List three suggestions for effective communication with aging patients of pa

Question

19. List three suggestions for effective communication with aging patients of patients? What do you a list of three things , part Mr. Application of Learning 1. How might your personal value system influence your reaction to a diverse population value most in life? What is important to you? What infuences you to act in a certain way? Make you valae the most. Try to determine why you feel so strongly about those particular things 2 Label the following questions or statements as either open ended (O) or closed (C) aAre you taking blood pressure medication bAre you allergic to aspirin? cWoold you tell me about your past surgeries? 4Do you have asthma? eWhat types of atempts have you made to stop smoking? fExplain what you feel when your migraines begin gDo you have hospitalization insurance? hDo you want a morning or afternoon appointment? iHow are you feeling today? j, What type of trouble do you have when swallowing pills? 3. Consider the following scenarios and discuss them with your classmates: a. While you are gathering a patient's insurance information, the patient tells you that he has tested positive for the b. An individual with very poor hygiene stops in the office to make an appointment to see the physician. Will this c. You are told by your office manager that an inmate of the county prison is being brought in this afternoon for an d. You are attempting to register a 20-year-old patient who broeght her two young children with her to the office human immunodeficiency vinus (HIV). Do you think this will affect your therapeutic relationship? cause a problem with your professional manner? examination. Do you think his status will affect your interaction with the patient? think? Will you have difficulty being empathetic and communicating therapeutically with this young woman? comes to the office withour an interpreter, what should the medical assistant do? 26 Thepetic Communications

Explanation / Answer

Suggesstions for effective communication with elderly

1) Develop rapport and be an active lisner.

2) Try to be clear and use simple and short sentences without any medical terms

3) use non verbal communication skills for more understanding.

Values in life

1) Honesty- I feel that one should be honest to there work which will give a feeling of satisfaction.

2) caring- caring for other helps to earn more blessings.

3) Empathetic- putting ourselves in others place helps to understand the situation more clearly, thus one can work more effectively.

open and closed questions

a) C

b) C

c) O

d) C

e ) O

f ) O

g ) C

h) C

i) O

j ) O

3a) Therapeutic relation will not be affected when it is disclosed that the person has HIV, as therapeutic relation is between patient and nurse, patient with any disease is a patient, and the type of disease has nothing to do with therapeutic relationship.

b) No, all patients are equal, whether well dressed or with poor hygiene. Nurse can find an opportunity to give health education on importance of personal hygiene.

c) No, interaction will not be affected, but the nurse has to keep the psychological needs and behavior of the patient and communicate accordingly.

d) The women is in a difficult situation handling two kids along with a pregnancy, being empathetic will be a challenge but not impossible.

4)Try to use non verbal communication and sign language, till an interpreter is found who can help.use simple and small sentences and be clear.Drawing images will be helpful to ask or explain anything to the patient.

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