For this below job ad, identify references to writing and communication skills,

Question

For this below job ad, identify references to writing and communication skills, and then identify references to professional attitudes and work habits.

-job ad below:

IT Support Technician

at Ventiv Technology (View all jobs)

Atlanta

SUMMARY: Ventiv Technology is seeking an IT Support Technician in support of it’s global user base (300+ employees) that delivers a number of externally facing solutions within the Risk Management industry. Ventiv Technology operates from 8 established offices globally in addition to a sizable virtual employee base. The successful candidate must have knowledge & experience supporting technical & non-technical end-users in an IT support capacity in addition to soft skills such as clear verbal/written communication and time management.

The IT Support Technician is expected to operate with a high level of autonomy & self-direction. The operating environment is very fast-paced and will require strong prioritization & time management skills. Due to the global nature of our offerings, the position will may require participation in an on-call rotation in addition to scheduled after-hours maintenance activities. Some travel may be required including travel to destinations requiring a valid passport.

DUTIES AND RESPONSIBILITIES:

Working Tickets/Service Requests from a centralized ticketing system

Installing, configuring, patching & maintaining end-user desktops & laptops

Deploying & reclaiming physical & software-based telephones

Managing Antivirus deployment & updates through a centralized console

Managing software deployment through a centralized console

Installing, configuring, managing printers & print servers in an office environment

Managing access to file shares

Creating, managing & de-provisioning user accounts

Maintaining inventory of physical and virtual assets (e.g. software)

Creating and maintaining technical documentation

Creating & documenting new policies and procedures as required

Other duties as assigned.

EDUCATION

Bachelor’s degree in Computer Science, Information Systems or related discipline or equivalent work experience

KNOWLEDGE AND EXPERIENCE

Minimum 2 years Experience managing 100+ Laptops & Desktops in an office environment

Experience managing Microsoft Windows (v7 & 8+) in a corporate environment

Experience managing Apple OS X in a Microsoft AD Environment

McAfee Antivirus Enterprise

McAfee DLP

Microsoft Active Directory

Microsoft SCCM

Checkpoint endpoint Encryption

Working knowledge of shared printers & files

Explanation / Answer

This job is for non-developer post of a IT company Ventiv technology. Exactly to say
Senior Administrator Job.
References related to writing and communication skills are:
   --mostly they want to good at MS Office...(powerpoint, word and excel)
   --If you are good at MS Access database then it will add a weight to your resume.
   --As you must communicate to others related to any other issues you must able to
   talk freely with others..so you must be good at communication.
   -- you must take initiative in meetings.
   -- Letter writing, issues raising tickets, replying nice comments for any queries required and manditory for this job.

References related to professional attitudes and work habits:
--------------------------------------------------------------
-- Able to take any challenges.
-- Try to be regular.
-- Minimum knowledge of ticketing system.
-- knowledge related to databases.
-- OS , antivirus installations.
-- server maintainance.
-- able to share files and maintaining inventory of physical and virtual assets.
-- able to handle with both windows and linux platforms.
-- knowledge related to encryptions and pritnting & files.
--Minimum 2 years Experience managing 100+ Laptops & Desktops in an office environment
--Experience managing Microsoft Windows (v7 & 8+) in a corporate environment
--Experience managing Apple OS X in a Microsoft AD Environment
--McAfee Antivirus Enterprise
--McAfee DLP
--Microsoft Active Directory
--Microsoft SCCM

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