Daunte is frustrated about management\'s recent decision to merge his two teams

Question

Daunte is frustrated about management's recent decision to merge his two teams into one. He discusses this issue with Claire, a so-worker. Claire responds by saying, "Its sounds like management's decision really bothers you." In the context of listening skills, Clarire's statement best exemplifies a (n) sarcastic tone that blocks responses. (b) active response that mirrors feelings (c) active response that advises the speaker. (d) blocking response that criticies the speaker (e) negative response that magnifies the problem.

Explanation / Answer

(b) active response that mirrors feelings

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