A consumer electronics company introduced a new music system into the market wit

Question

A consumer electronics company introduced a new music system into the market with multiple features like built in alarm, mobile and IPod charger, radio and many more. The company is trying to influence the_____perspective of quality by providing multiple features in a single product. Product user value transcendent Which of the following perspectives of quality judges a product on the basis of how well the product performs its intended function? Value perspective Product perspective User perspective Manufacturing perspective Kosher's, a supermarket in Surbury, employs various strategies to provide good quality products to consumers at lower prices compared to other competing stores. This marketing strategy is most likely to influence the_____perspective of quality. User product manufacturing value Which of the following perspectives of quality judges quality of a product on the basis of consistency in meeting product specifications? Manufacturing perspective User perspective Value perspective Transcendent perspective The_____perspective defines quality as the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs. Value transcendent manufacturing customer The ultimate purchaser of a product or service is referred to as a(n)_____. Supplier external customer consumer Internal customer Customers generally view quality from the______perspective. Transcendent manufacturing value user Customers evaluate a service primarily by the: speed of the service. accuracy of the service. quality of the human contact. degree of customization offered by the service. Which of the following terms best represents a firm's ability to achieve market superiority? Flexibility Agility Quality assurance Competitive advantage The book "Quality Is Free" is written by______. Philip Crosby Edwards Deming Malcolm Baldrige Joseph Juran

Explanation / Answer

A. Philip Crosby

Please submit another question for section three

2 A. Product 3 C. User perspective 4 A. User 5 A. Manufacturing perspective 6 D. Customer 7 C. Customer 8 C. Value 9 B. Accuracy of the service 10 D Competitive advantage 11

A. Philip Crosby

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