1.A community formed around an online discussion forum on climate change is an e
ID: 454524 • Letter: 1
Question
1.A community formed around an online discussion forum on climate change is an example of ___________________
A.Hub B. Web C. Pool
2.All of the following are likely outcomes of team building EXCEPT:
A. improving employee morale
B. providing survey feedback
C. increasing profitability
D. retaining employees
3.Jason has worked for Allstate Insurance as an IT specialist since graduating from college two years ago. George is an upper level manager who has worked for Allstate for twenty years. Jason and George have been paired so that George can learn more about social networking and text messaging from Jason. Which of the following best describes this program?
A. job sharing
B. strategic planning
C.reverse mentoring
D. succession planning
4.Ben is a mid-level manager at a glass manufacturing company, and he had difficulty interviewing job candidates. Which T&D method would most likely be used to help Ben improve his interviewing skills?
A. case study B. role playing C. business games D. in-basket training
Explanation / Answer
1. A community formed around an online discussion forum on climate change is an example of ___________________
A. Hub B. Web C. Pool
The key to the Hub online community forums is a charismatic personality that binds the community together around him, the key to web online community personal relationships between the people of the community, whereas in pool online community forums the people of the community are bound together by a shared activity or a shared goal.
Hence, a community formed around an online discussion forum on climate change is an example of a Pool.
2. All of the following are likely outcomes of team building EXCEPT:
A. improving employee morale
B. providing survey feedback
C. increasing profitability
D. retaining employees
Ans.: providing survey feedback
Team building activities helps resolving team conflicts and improve employee morale, hence helps in retaining employees and thus increase the profitability of the company. But providing survey feedback is not related to team building exercises.
3. Jason has worked for Allstate Insurance as an IT specialist since graduating from college two years ago. George is an upper level manager who has worked for Allstate for twenty years. Jason and George have been paired so that George can learn more about social networking and text messaging from Jason. Which of the following best describes this program?
A. job sharing
B. strategic planning
C. reverse mentoring
D. succession planning
Ans.: C. Reverse Mentoring
Reverse mentoring is a learning activity in which a junior level employee is paired with a senior more experienced employee, where the junior employee shares his/her expertise and knowledge about a certain subject with the senior employee, i.e. junior employee acts as a mentor to the senior employee, hence this phenomenon is known as reverse mentoring.
4. Ben is a mid-level manager at a glass manufacturing company and he had difficulty interviewing job candidates. Which T&D method would most likely be used to help Ben improve his interviewing skills?
A. case study B. role playing C. business games D. in-basket training
Ans.: B. Role Playing
A case study offers a description of a similar situation that the employee faces and how the issue was handled in the described situation. Role playing puts the employee in the situation where he needs training, and then he is required to and in some cases assisted to handle the situation. Business games are simulation exercises where the employee takes up issues simulated as they would occur in actual business environment. In basket training is an exercise where the candidate is given a bunch of exercises to handle, once sorted the exercise is considered out of the box.
In this case Role playing will help as this will help Ben identify his weaknesses in interviewing people and work on them.
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