Step 1: Choose a company that provides services to end users. This can be from t

Question

Step 1: Choose a company that provides services to end users. This can be from the automotive industry (the service side), personal care, theatre, education, travel industry, and the like. Consider the various services that the business or company offers to consumers and create your own services continuum.

Step 2: Choose a company that provides services to other businesses. Examples include consulting firms, banks (from the B2B perspective), printing or document services, law firms (again form the B2B perspective). Consider the various services that the business or company offers to businesses and create your own services continuum.

Step 3: Compare and contrast your two continuums. Identify areas that they have in common and areas that they are different. Include an explanation of what services continuum means in your own words.

Explanation / Answer

Tesco

Based in the UK, Tesco is an international grocery store and a reliable source of information for anyone hoping to make their home run a little smoother. On their blog, Tesco Living, shoppers can find how-to articles with easy-to-follow instructions and ample pictures. Topics range from family favorite holiday recipes to summertime craft ideas for your preschooler.

Tesco is into retailing of books, clothing, electronics, furniture, toys, petrol and software; financial services; telecoms and internet services

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures and sells networking equipment. it is into B2B.

Services: Corporate market, small businesses, hardware, software, VoIP Services, Network emergency response.

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