For this exercise you will analyze the control systems used by a real organizati

Question

For this exercise you will analyze the control systems used by a real organization such as a department store, restaurant hospital, police department, or small business. Your objective is to uncover all the different ways in which managers monitor and evaluate the performance of the organization and employees. At what levels does control take place in this organization? Which output performance standards (such as financial measures and organizational goals) do managers use most often to evaluate performance at each level? Does the organization have a management-by-objectives system in place? If it does. descnbe it. If it does not. speculate about why not. How important is behavior control in this organization? For example, how much of managers' time is spent directly supervising employees? How formalized is the organization? Do employees receive a book of rules to instruct them about how to perform their jobs? What kind of culture does the organization have? What are the values and norms? What effect does the organizational culture have on the way employees behave or treat customers? Based on this analysis, do you think there is a fit between the organization's control systems and its culture? What is the nature of this Fit? How could it be improved?

Explanation / Answer

Ans 1. Control takes place at all levels begining from bottom to top level till general mangers.

Ans 2. Performance is measured in two levels. One is individual performance and second is organizational performance. Individual performance includes any task or project performed outside the roles and responsibilities assigned.

Ans 3. No it is not management-by-objective because the environment is automobile industry is very dynamic and agressive and its a price war between competitors. Hence, you have to be flexible rather than following specified objectives.

Related Questions

Navigate

• Browse (All)
• Browse F
• Subjects

---

---

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.