A large hospital is preparing a request for proposal to acquire IT services to i

Question

A large hospital is preparing a request for proposal to acquire IT services to improve its electronic health records management system. It plans to implement an iPhone software application (“app”) for convenient mobile access to view and update patient records, prescribe medications, view lab results, communicate with patients, and view personal work schedules. It plans to prepare a performance work statement (PWS) for the development of the app to include in the RFP.

Your Question/Task: Prepare the required outcomes and their performance standards, monitoring methods, and incentives/disincentives that the hospital might use in its PWS for the request for proposal. Your required outcomes and associated information should apply to only the first and second desired app functions, view and update patient records and prescribe medications. Your required outcomes and related information should reflect the best practices for performance work statements and each should include performance standards, monitoring methods, and incentives/disincentives, as required by Template 12

Note: This is not a test of your knowledge of hospital activities but of your ability to prepare a performance work statement. You can make reasonable assumptions regarding hospital activities if necessary. The app functions in the question are comparable to those used by many organizations outside of the medical field.

Explanation / Answer

Implementing electronic health record into the system could give competitive advantage to the Healthcare organisations it's been implemented in. Electronic health record systems are very essential for today's Healthcare organisation as they increase the overall support of the structure and provides a very good system for storing and managing the Healthcare a record more efficiently.

Maintaining the privacy of the Healthcare record system these factors should be kept in mind.

Using certified equipments.

Using certified equipment for the electronic health record system would definitely increase the privacy concerns regarding manufacturer data theft as well as it would also provide a better back and support for the organisation.

Limited access

Record system should only provided to the person who is required to access the specific type of data. Different passwords as well as security authentication should be used to maintain privacy of the data as nobody else other than the required professional could access the Healthcare record regarding a patient.

Secure network

For electronic health record system, secure network should be used to ensure the privacy regarding the storage of the data inside the system. Using a secure network would definitely increase the overall privacy of the data in the Healthcare network.

Beginning the security of the Healthcare network is very essential to overcome any situation regarding the data theft as well as losing the control over the electronic health record system.
following solutions could be used.

Using well known service

By using well known and trustable supplier for the electronic Healthcare management system inside an organisation, overall level of security could be widely increased. Implementing the reputed electronic health record systems would definitely help an organisation to maintain their highest security levels as the reputed electronic health record system are very well known for protecting data as well as better possibility.

Training employees.

Training employees about using electronic health record system efficiently would be very beneficial for an organisation as it would definitely increase the level of understanding of the employees towards the Healthcare management system which would result in better security in terms of security breach.

EHR isolation

Isolating the electronic health record system from the mainstream internet would definitely eliminate the fear of data been stolen by the hackers. Isolating the electronic health record system from the mainstream internet would also be beneficial in managing and providing high speed networking system using intranet.

By using above solutions and Organisation can easily increase the level of privacy and security for the electronic health record systems.

Reference -

https://www.healthit.gov/providers-professionals/guide-privacy-and-security-electronic-health-information

http://journalofethics.ama-assn.org/2012/09/stas1-1209.html

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