Unit 4: Discussion 11 11 unread replies. 11 11 replies. Directions Read the case
ID: 418716 • Letter: U
Question
Unit 4: Discussion 11 11 unread replies. 11 11 replies. Directions Read the case study. Answer the discussion questions and post to the discussion: Initial Post: Respond to every aspect of the discussion prompt with originality. Demonstrate an exceptional familiarity with the text and topics being covered and utilize text/lecture note/PowerPoint references. Respond to your initial post with at least 300 words Post initial post by 11:59 p.m., Thursday, CT. Response Posts: Respond to peer posts with at least 100 words. Respond to two or more classmates by 11:59 p.m., Sunday, CT. All posts are expected to use proper grammar and to be free of typographical errors and spelling. The following case study was take from Chapter 7 the textbook. See the reference citation at the bottom of the page. This Unit's Case Study and Questions Case Study Paying Attention Pays off for Andra Rush Paying attention has been a key for Andra Rush. As a nursing school graduate she was paying attention when other nurses complained about unfair treatment and decided she wanted to do something about it—so she enrolled in the University of Michigan’s MBA program so she could do something about how employees were treated. As she completed her business courses and continued to work as a nurse, she was paying attention when a patient described his experience in the transport business. The business sounded intriguing, and so, with minimal experience and minimal resources, Rush took a risk and started her own trucking business. She scraped together the funds to buy three trucks by borrowing money from family and using her credit cards. She specialized in emergency shipping and accepted every job that came her way, even if it meant driving the trucks herself. She answered phones, balanced her books, and even repaired the trucks. She paid attention to her customers and made a point of exceeding their expectations regardless of the circumstances. When the terrorist attacks of September 11, 2001, shut down local bridges, Rush rented a barge to make sure a crucial shipment for DaimlerChrysler made it to its destination on time. Rush continues to pay attention and credits her listening skills as a major reason for her success. Rush is distinct in the traditionally white male–dominated trucking industry—a woman and a minority (Rush is Native American) who credits her heritage and the “enormous strength” of her Mohawk grandmother for helping her prevail: It is entirely possible that my Native spirit, communicated to me by my grandmother and my immediate family, have enabled me to overcome the isolation, historical prejudice, and business environment viewed as a barrier to Native- and woman-owned businesses. The willingness to listen, to understand first, and act directly and honestly with integrity is a lesson and code of conduct my elders have bequeathed to me. Being an entrepreneur has reinforced those lessons again and again. Her Mohawk heritage is pervasive. Rush’s company logo is a war staff with six feathers representing the Six Nations of the Iroquois: Mohawk, Onondaga, Oneida, Cayuga, Tuscarora, and Seneca. She believes in the power of a diverse workforce; as a result more than half of the 390 employees at Rush Trucking are women, and half are minorities. Rush keeps close tabs on her company and its employees. Though the company has grown from its humble three-truck beginning to a fleet of 1,700 trucks, Rush still takes time to ride along with drivers. She has provided educational programs like “The Readers’ Edge,” a literacy program, to improve the skills and lives of her employees. Rush is actively involved in several organizations that work to improve the position of minorities—she’s on the boards of directors of the Michigan Minority Business Development Council, the Minority Enterprise Development/ Minority Business Development Agency, and the Minority Business Roundtable, and she has served as president of the Native American Business Alliance.
Discussion Questions
1. As we have discussed, competency models describe the behaviors and skills managers need to exhibit if an organization is to be successful. Consider the general competencies found in Figure 7.3 and apply these to Andra Rush, providing examples of how these competencies apply.
2. How does the Leadership Pipeline apply to Andra Rush?
Explanation / Answer
Driving change which is testing the present and searching for approaches to enhance group or authoritative execution; and champions new activities and fortifies others to roll out improvements. She tested existing conditions by entering a predominately white and male ruled trucking industry since she was a lady and a minority. She likewise utilized numerous lady and minorities to her business which tested the norm as well.
initial couple of long stretches of maintaining her business, Andra spared cash by performing diverse employments inside her organization.
Adaptability considers her to adjust and conform to changes and difficulties while keeping up an uplifting viewpoint and works usefully under strain. Notwithstanding when she was building her new trucking business, she didn't have enough cash yet to utilize the correct laborers and she assumed control over those situations with adjustment and serenity to keep her business above water and running easily.
2) While functioning as attendant as an individual donor, Rush set up associations with different medical caretakers by tuning in to their grievances about out of line treatment. In the first-place development of the trucking organization, she additionally began as an individual donor and in the long run moved toward becoming CEO of a substantial, fruitful organization. She did this by setting the organizations bearing, making a jumper organization culture, and dealt with the whole organization. Surge made a differing workforce and gave instructive projects. She likewise effectively partook in ride-a-long with her drivers to demonstrate that she shows others how it’s done as well.
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.