Scenario You are the HR Director for a large university. The college of business
ID: 417972 • Letter: S
Question
Scenario You are the HR Director for a large university. The college of business has recently been profiled in the local media for having the least diverse staff of any organization at the university. The college will need to hire a new office assistant, but they are concerned that their position description may have neutral requirements that in the past resulted in fewer applications from people of color. The knowledge, skills and abilities contained in the job description are as follows: Knowledge, Skills, and Abilities Three (3) to five (5) years’ experience in an office setting in a high-level clerical role. This incumbent in this position must have a high level of knowledge in university, division, and office policy and procedure to respond independently to people and situations with consistency and accuracy. Thorough knowledge of office procedures and techniques, with previous executive level office experience to effectively ascertain and predict the needs of the Dean and office are critical. Demonstrated team player, as exemplified by memberships in church or social groups. Outstanding organizational skills, problem solving, planning, scheduling, work accuracy, attention to detail, oral and written communication, human relations skills and the ability to work with a diverse population of faculty, staff and students are required. Ability to perform the essential job functions at a very high level with little or no training. You are asked by the President of the university to review these job requirements to determine if any of the neutral requirements could be resulting in adverse impact. He requests a memo from you with your findings.
Your Assignment Write a memo to the university President with your findings of which of the neutral job requirements could result in adverse impact. Explain why, and also explain what new requirements you would recommend to assess a candidate’s qualifications.
Explanation / Answer
Memo
Education University
New York US
Date: 31/01/2018
To: Recipients (President of Large Education University)
From: HR Director of University
Subject: Adverse impact of neutral requirements of job on diverse recruitment in the university.
Respected President,
Against your request of analyzing the adverse impacts, on the diverse recruitment in the university, due to the neutral requirements of office assistant job, we have analyzed the case. Recently it is been reported that our university is found with minimum diverse employees in the university. We need to improve the diversity at our workplace. For this, we need to recruitment the new employee in the target diverse area, so that our employment diversity will be improved. But when we refer the neutral requirements of job of office assistant, these are quite high and it looks like the most of the people with diverse background will not be meeting these skills and experience for the job. Thus we are seeing a situation, where most of the applicants will not be meeting the neutral requirements of the job. So in this condition, we will be having fewer applications. So it will be difficult for us to find the suitable candidate as per diversity requirement and it looks like we may face problem in finding the desired diverse candidate from the applications. Thus the neutral requirements of job are having adverse impact on university’s requirement of recruitment of diverse employee for improving the diversity levels. We may explore to alter some of key neutral job requirements to suit diverse candidate or we can try to explore, if we can find suitable candidate in applications.
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