Develop a plan to audit the communication effectiveness of your company. How wou
ID: 412711 • Letter: D
Question
Develop a plan to audit the communication effectiveness of your company. How would you go about this? What kinds of messages should be analyzed? How could you assess how understandable the messages are for your customers? What are some ways you could make the messages even clearer? What are some other media not being fully used that could exceed customer expectations? (Remember: Media are not all electronic. Some very old-fashioned media, such as personal visits, conversations, or letters, can have a significant impact.)
Explanation / Answer
Communication is an integral component of the organization’s success. In order to make it effective, auditing has to be performed so as to identify when and where to improve.
The communication auditing can be performed in order to identify the strength and weakness of the current communication systems both internal and external. The messages that can be analyzed include the past communication with the customers, the communication between two departments, the communication within the departments etc.
A paln has been developed to audit the effectiveness of the communication
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