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7. A type of workload pressure known as _______ is intensified when goals are un

ID: 406142 • Letter: 7

Question

7.   A type of workload pressure known as _______ is intensified when goals are unclear, because workers find it harder to determine priorities and to plan for particularly busy periods. A. bullying B. ambiguity C. role conflict D. time stress Student Answer: B     Answer: Incorrect Reference: 8.   Ingrid was aware that stress in the workplace had economic costs, but she was shocked to learn in a recent report that job stress alone cost U.S. businesses more than _______ a year due to absenteeism, lower productivity, employee turnover, and medical, legal, and insurance costs. A. $400 million B. $300 million C. $300 billion D. $40 billion Student Answer: B     Answer: Incorrect Reference: 9.   A manager who supervises people has limited contact with each employee. Over the past six months, one customer complained about a particular employee and the manager has personally observed a loud argument between the same employee and a supervisor from another department. Based on these two samples and having little time to gather more information, the manager will most likely use _______ to fill in the picture of the employee. A. salient cues B. selective attention C. closure D. schemas Student Answer: D     Answer: Incorrect Reference: 10.   The process of gathering, selecting, and interpreting information about how we view ourselves and others is called A. selective attention. B. perception. C. self-perception theory. D. social perception. Student Answer: B     Answer: Incorrect Reference: 13.   When explaining their own actions, people are more likely to rely on external attributions rather than internal ones. This tendency is known as A. the actor-observer difference. B. self-justification. C. generalization. D. overjustification. Student Answer: B     Answer: Incorrect Reference: 14.   In order to seek a raise in salary, Bernice decides to work harder and take some college courses that will enhance her knowledge and skills. According to equity theory, this type of behavior represents A. a decrease in input. B. a decrease in output. C. an increase in output. D. an increase in input. Student Answer: C     Answer: Incorrect Reference: 16.   The _______ theory recommends providing an organizational environment and response patterns that reward and encourage desirable behaviors while discouraging or punishing undesirable ones. A. expectancy B. goal setting C. reinforcement D. equity Student Answer: B     Answer: Incorrect Reference: 17.   Kaitlin's promotion involves new challenges, but she knows from past experience that the increased level of stress her new job brings can also enhance her A. salary and self-control. B. self-image and need for security. C. decision making and judgment. D. social skills and technical skills. Student Answer: D     Answer: Incorrect Reference: 19.   Because he hasn't interacted much with one of his employees over the past six months, Angel is might be inclined to base the employee's performance review on the results of her latest project, without giving much attention to her earlier work. This tendency is known as the _______ effect. A. primacy B. time management C. latency D. recency Student Answer: A     Answer: Incorrect Reference: 7.   A type of workload pressure known as _______ is intensified when goals are unclear, because workers find it harder to determine priorities and to plan for particularly busy periods. A. bullying B. ambiguity C. role conflict D. time stress

Explanation / Answer

7. role conflict is correct answer. option C is correct

8. option C is correct

9. option A is correct

10. option A is correct

13. option A is correct

14. option D is correct, he is trying to get more inputs throug courses and college, later if he use all this, then he works to inrease output

16. option A is correct

17. option A is correct

19. option C is correct

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