Healthcare Management: Leadership for Health Professionals, 3rd ed. (Ledlow & St

Question

Healthcare Management: Leadership for Health Professionals, 3rd ed. (Ledlow & Stephens) 1. Explain the importance of measurement and developing criteria for performance 2. Demonstrate applicable models and tools that represent the constructs of efficiency, effectiveness, and quality in health organizations. 3. Evaluate the use of performance and quality measures/metrics for health organizations. Healthcare Management: Leadership for Health Professionals, 3rd ed. (Ledlow & Stephens) 1. Explain the importance of measurement and developing criteria for performance 2. Demonstrate applicable models and tools that represent the constructs of efficiency, effectiveness, and quality in health organizations. 3. Evaluate the use of performance and quality measures/metrics for health organizations. Leadership for Health Professionals, 3rd ed. (Ledlow & Stephens) 1. Explain the importance of measurement and developing criteria for performance 2. Demonstrate applicable models and tools that represent the constructs of efficiency, effectiveness, and quality in health organizations. 3. Evaluate the use of performance and quality measures/metrics for health organizations.

Explanation / Answer

1. Scientifically valid and clinically relevant performance measures have the potential to significantly improve the quality and efficiency of patient care across the nation. The goal in assessing performance is to create a system that promotes the best clinical standards and ensures the highest quality of patient care through transparency, accountability, and credibility

Performance measurement aims to improve the quality of decisions made by all actors within the health system.

2. This section aims to provide an overview of widely known integrated care models in an attempt to capture components and processes involved in their design and implementation.

Individual models of integrated care This group of integrated care models is concerned with individual coordination of care for high-risk patients and/or with multiple conditions and their carers. Individual models of integrated care aim to facilitate the appropriate delivery of healthcare services and overcome fragmentation between providers

Case-management
According to the American Case Management Association, case-management is “a collaborative process that encompasses communication and facilitates care along with a continuum through effective resource coordination… goals of case management include the achievement of optimal health, access to care and appropriate utilization of resources, balanced with the patient's right to self-determination”

Individual care plans
Care planning is another approach of integrating care for patients with multimorbidity and long-term conditions. The aim is to deliver more personalized and targeted care creating shared care plans that map care processes, clearly articulate the role of each provider and patients in the care process, and hold retrospective and prospective information about the care for a particular patient.

3. In general, performance measurement seeks to monitor, evaluate and communicate the extent to which various aspects of the health system meet their key objectives.

1.Measures used to determine if best practice takes place and whether these actions are carried out in a technologically sound manner
2. Measures concerned with issues of patient dignity, autonomy, confidentiality, communication, prompt attention, social support and quality of basic amenities
3.performance Indicators can be used to apply utility rankings to different health states
4. to formulate a robust conceptual framework within which performance measures can be developed.

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