1. How the book describes Tourisms. 2. How does the US travel association define

Question

1. How the book describes Tourisms.

2. How does the US travel association defines travel?

3. What are the three broad categories of reasons to travel? Reasons why people travel?

4. What do you call when airlines work with other airlines to provide seamless travel across states? When airlines partner with other airlines.

5. When did travel begin as an industry? What era?

6. What era did travel increase in tourisms because of transportation changes?

7. The Grand Tour participants, which three countries did they travel to? (What countries are apart of the tour?)

8. What are two areas that you can categorize external sources of information about our traveler?

9. What are some PUSH factors to tourisms?

10. What are the characteristics of an Allocentric personality?

11. What type of travelers seeks the comfort of familiar surroundings when they travel?  

12. Which is the most common use base for market segmentation?

13. Which group of travels is said to be the Bread and Butter of tourisms?

14. What does the book say about Mature travelers?

15. What are the five service quality dimensions?

16. What type of actions or methods that managers have to ensure high quality service?

17. What words is inseparable with the word quality? Courtesy? Friendliness? Responsiveness? Hospitality?

18. Services are what?

19. The term Turning the guest frown upside is called what?

20. What the book says about breaking services/negative service? Service recovery.

Explanation / Answer

1) Describe tourism- Tourism means people travelling for fun .It includes activities such as sightseeing an camping . people who travel for fyn are called ourists . Places that people go for tourism are called tourist destinations. There are lot of reasons why people travel for fun.Tourism is travel for pleasure or business also the theory and practice of tousits , accomodating and entertaining tourists. Tourism can be sometci or international tourism has both incoming and outgoing implications on a country's balance of payments.Tourism is major source of income for may countries.

2) US travels define travel :

Travel is a diverse , dynamics economic contributor and an esseantial part of our everyday lives and American business . our industry comprises various sectors uncluding transportation , lodging , retail , recreation and food service.

3) Three reasons why people travel :

--> To discover new cultures- when we go out of our particular country or city then we always get to know about new places, new people and their culture , how do they spend life etc , what are their hobbies and values and better way to find out these things out than by exploring the world. Like when a foreigner comes to India they click pictures of different things which they like for example - temples , mosques and different festivals groups etc.

--> Learning- is a strong reaons why people love to travel . They want to experience something unfamiliar and leave with new skills or knowledge. Seeing the world is more eductational then a high class or colege class. This condensed crash course in discovering how the rest of the world lives actually will cover subjetcs like history m geogrpaghy and sociology . Every destination has something unique to teach visitors and immersing themselves in a completely different world.

--> Appreciating life:

When you are mired in your daily life . It's easy to lose sight of what you have Your eyes arent open to what's really special about your home. Exploring another place will give you a fresh appreceatin of your hometown country and real life. Once you're back you'll feel lucky to live where you do you'll see that there is no like home.

4) When airline partner with other airline- that can be called as codeshare - where one flight ties up with other airline to prvide service on some other area /country for example if we go Bali from India then we can book the whole trip ticket from Jet airways for whole trp , however jet airways does not provide any service in Bali so they tie up with other airlines in Singaporr which will take directly to bali so thet is codeshare flight code is same though different airlines will take you to other places.

5)When travel begin as an industry -

Since the beginning of people travelled . Food , water , safety or acquisition of resorceswre the early travel motivations. But the Idea of travel for pleasure or explorations soon emerged.Travel has always depened upon technology to provide the means or mode of travel. the earliest travellers walked or rode domesticated animals . The invention of the wheel and the sail provided new modes of transportation. In 1841 M thomas cook a baptist preahcer struck a deal with the midland railways to organise the transportation of members of his temperance society . Cook received a commission from the railways and effectively becam the first recorded travel agent. The rapid growth of airlines began in the 1920's and Delta American and formed at tforms of transport , especilly the private care , have allowed his time.

6) Travel increase due to transportation changes-Historically , most trips were over short distances and the time that people have been willing to commit to travelling has remained much the same.Obviously faster forms of transport ,especially the private car have allowed longer distances to be covered , and there are more very long journey then in the past. the porportion of thise who travelled using public transportation , active modes or by multiple mode inreased jounry satisfaction over time ta a greater rate than those who travelled by car, highlighting, that cotinued effortss should be made.

9) PUSH Factors to tourimsm- Push factors in ourism are factors whch push an indvidual to go travel like

--> Desire for escape - by doing daily routine after a fixed time everybody get bore and want to escape from the same so that they can take a litlle break from work and spend some time with family so that when they will come back they will feel refresh.

--> social Interaction - Usually people alos go in groups with their family or even with their friends to spend some time with their family and friends and to enjoy the particular moments there with their family.

--> Relaxation - People also go for travel when they want to relax their mind which sometimes get depressed due to work and tension etc.

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