1. How should this software be enhanced in the future? What functions or feature

Question

1. How should this software be enhanced in the future? What functions or features do you believe will be needed in future versions based on what the customer organizations are doing and where they are going?

2. Are there different groups of potential customers to whom the software could be marketed?

3. Where should the vendor be going to get appropriate user feedback to cycle back into the design process for the next iterations of the software?

4. Are there functionally complimentary software applications that this vendor could develop to sell to the same or related market segments? Or that could operate in tandem with the software package you studied?

This software here is AscendTMS

Explanation / Answer

Solution:-

1)AscendTMS

AscendTMS is nothing but the application that provides supply chain management and it is hosted in cloud. It is mainly designed for businesses ranging from small to large. This application is fitted with load management, branch management, accounting as well as finance management. Last but not the least, this application is quite effective in payment management functionalities.

Here are the few things that needs to be enhanced in near future:

Features of the software will be needed in future based on customer preferences: -

2) The software is now mainly being used by customers related to banking, finance and logistics. This software can be marketed to IT firms for the use of payment operations for paying employees. This will become a revolution in the market and this all in one application could be the leading market holder in almost every domain.

3) There are several websites, where user gives their feedback regarding the functionality as well as pros and cons of the application. By going through those websites, the design team can get an idea of in which field they need to improve to provide customer satisfaction. Moreover, the vendors can contact their respective clients and receive a feedback from their side too.

4) This software is already fitted with almost every operation so according to me there is no need of adding any functionally complimentary software application. This application could be used with the software package as it will lead to a technology that provide profits to the customer. This can change the complexion of the business growth with no surplus charges.

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