23 24 Question 30 (1 point) All-capital letters in an e-mail message should be u

Question

23 24 Question 30 (1 point) All-capital letters in an e-mail message should be used only to show emphasis and for titles. 26 2 1) True 2) False 29 30 Save 32 33 Question 31 (1 point) Memos that inform generally explain organization policies, procedures, and 35 36 guidelines 1) True 2) False a B 38 39 Save 41 42 Question 32 (1 point) : 44 45 a 8 A request for action is most effective when an end date and reason for that date are supplied. 4748 a lB 1) True 2) False 50 51 a 8 Save 53 54 a 8 Question 33 (1 point) The direct strategy is appropriate for information requests, but the indirect strategy is better for responses to information requests 56 57 a B 1) True 2) False 59 6O a 8 Save end Question 34 (1 point The most important information a customer seeks about an order is when and how the order will be shipped 1l True uestion 29 Saved

Explanation / Answer

Question 30:

The answer is given below:

True

The capital letters in the e-mails needs to be used to make the readers to understand on the title of the emails as that sound louder and would make the reader to understand the information easily

Question 31:

The answer is given below:

True

The memos is a document that explains the organization policy, procedures, guidelines etc which helps identify and solve the problems.

Question 32:

The answer is given below:

True

The end date and the reason for the delay needs to be discussed, so that the request action would be more effective.

Question 33:

The answer is given below:

False

The response needs to be provided with the direct strategy of the request, so there will not be any confusion or issues on delay because of direct dealing.

Question 34:

The answer is given below:

True

The customer needs the details on the order as when they would receive and how would they receive their products.

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