70. Feedback can lead to stronger motivation and effort if it a. supports a coun

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70. Feedback can lead to stronger motivation and effort if it a. supports a country club style of management, which offers more freedom of action b. encourages employees to set higher, more difficult goals after the initial goals are accomplished allows managers to offer criticism without seeming to do so c. d. creates a direct relationship between goal congruity and higher-level needs e does all of these Nucor Nucor Corporation's mission is to "Take Care of Our Customers" by being the safest, highest quality, lowest cost, most productive, and most profitable steel company in the world. In 2006, Nucor employed 12,000 employees and earned a record S1.76 billion. Its organizational structure is very simple with only five levels of management, allowing general managers at each Nucor division to operate their facilities as independent businesses with day-to-day decisions made on site at the operating facilities. Nucor makes a priority of taking care of its employees as well. Since its entry into the steel business, Nucor has not laid off a single employee due to lack of work. Though Nucor employees' base pay is lower than industry standards, Nucor offers productivity bonuses to motivate its employees. Bonuses can average 80-170 percent of the base pay with no limit. As a result Nucor employees are among the highest paid and most productive industrial workers in the United States. Another factor in Nucor's success has been the unprecedented demand for steel, domestically and internationally, particularly in China. In the last year, however, China has become not only self-sufficient but a major exporter of steel. With worldwide supply catching up with demand, production will slow down, which means Nucor employees' wages will sink below industry standards. Though effective up till now, Nucor's reward's system has two potential problems. First, the system relies exclusively on wage bonuses. Second, these bonuses depend on productivity, which necessarily will have to be cut back if product demand decreases. Nucor needs to find alternative non-monetary rewards to minimize the negative impact that wage decreases will have on employee motivation. This could be done by offering more challenging work, greater responsibility, and freedom to pursue personally interesting tasks. Nucor might also offer non-monetary recognition, such as praise, achievement awards, and training opportunities. Predicting how far demand will drop is not easy. If it continues to go down, Nucor ought to remember that layoffs should be the absolutely last resort. The first option would be reducing the number of work hours. How the decrease in hours should be distributed among employees ought to be done in a way that will be perceived as fair and must be communicated by top managers and supervisors in a way that employees will understand. Furthermore, the sooner these measures are implemented, the better. Nucor should engage in contingency planning in case certain scenarios such as these do occur. Nucor should also create a team to explore other possible uses for steel, which might open up new demand 71. Refer to Nucor. What rules should Nucor's management follow if they wish to rely heavily on reinforcement theory? a. Let some time pass before administering any punishment. b. Don't reinforce the wrong behavior c. Use intrinsic rewards to maintain behavior, and extrinsic rewards to change behavior d. Use reinforcement to create an environment for goal satisfaction. e. All of these are rules Nucor's management should follow it they wish to rely heavily on reinforcement theory 13

Explanation / Answer

ans 70=option b

Effective feedback is vital for the success of every staff member, of the team & of the firm as a whole. It motivate personnel to increase their job performance by improving ability, boosting effort & acknowledging outcomes.

If incorporated in a managerial strategy & provided consistently, it can lessen errors, enhance performance & efficiency in the workplace. It is thus vital that managers trying to enhance productivity & lessen expenses give effective feedback to their staff.

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