Step 1 You work for XYZ Equipment in the Service Desk. The company looking to re

Question

Step 1

You work for XYZ Equipment in the Service Desk. The company looking to reduce printing costs. The company employs 300 employees and they have about 150 laser printers in operation. They have asked the IT Service Desk at your company to investigate options or alternatives to printing so much and doing some printer consolidation as well as an alternative to all the printing which uses paper and ink. The Service Desk Manager, Samuel Johnson, has assigned the project to you. With this limited information, come up with a suggested solution to printer consolidation and printing alternatives for XYZ Equipment.

Step 2

Depending on the case you pick, you may be able to look at adjustments you can make to the existing situation. (Example to save costs)

Look at what you can add that is new as a solution. Research this.

Include any cost savings as well as the cost of purchasing the product you are recommending

ou are to include training of any new product into your solutions in the costs.

Include a training and implementation plan and schedule.

STEP 3 – Do your research and come up with a solution.

Step 4 – Create a proposal of your solution following the format below.

This is to be a minimum of two pages in length excluding the title page.

Explanation / Answer

Solution for the XYZ Equipment company

As it is clear from the given details 300 machines are available for the 150 workers then the working time has to be designed as tabulated

Here I have split the workers into two batches most skilled labour and semi skilled labour so,

Most skilled labour---75-->Batch 1

Semi skilled labour----75->Batch 2

Timing schedule

workers

00:00 to 08:00

First 50% from the batch 1

First 50% from the batch 2

8:00 to 16:00

Second 50% from the batch 1

Second 50% from the batch 2

16:00 to 24:00

Again

First 50% from the batch 1

First 50% from the batch 2

Training schedule

workers

00:00 to 08:00

First 25% from the batch 1

First 25% from the batch 2

The remaining will go for the work as usual.

8:00 to 16:00

Second 25% from the batch 1

Second 25% from the batch 2

The remaining will go for the work as usual.

16:00 to 24:00

Here in the morning schedule who have gone for training will move to work and by the way those are gone for work will move to training.

By next day:

00:00 to 08:00

By yesterdays afternoon session who are gone for training will move to work and by the way those are gone for work will move to training.

This are the some of ways by which we can reduce the printing costs.

Timing schedule

workers

00:00 to 08:00

First 50% from the batch 1

First 50% from the batch 2

8:00 to 16:00

Second 50% from the batch 1

Second 50% from the batch 2

16:00 to 24:00

Again

First 50% from the batch 1

First 50% from the batch 2

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