Scenario: Your team members are employees of Cabot Nutrition, a company that man

Question

Scenario: Your team members are employees of Cabot Nutrition, a company that manufactures various vitamins, minerals, and other supplements including infant formula. An employee was found to have tampered with infant formula during production, and has since been terminated. Several infants have become ill as a result, but all injuries have been reported as non-life-threatening. Two of your employees used this infant formula with their infants, and both infants are ill. You have been tasked with creating a response to this product-tampering crisis.

Complete the following for a powerpoint slide:

- Identify necessary employee counseling strategies.

Explanation / Answer

The given scenario of contaminated food and subsequent illness of the infant children requires a detailed and proactive response from the company. It requires different types of counseling to the team members and employees.
The first counselling strategy will be the prescriptive counselling where team members are counselled regarding the issue of contaminated food production and are brought out of the trauma or negativity of the mindset. The organization will also counsel the employees who are the part of the organization, but not directly involved with the production.
The second type of counselling is the non-directive counselling where employees are brought into the interaction and their own guilt or psychological burden is resolved. It is important to bring back the workforce at a normal level.
The third type of counselling is the directive counselling strategy. Here, the organization studies the reasons for the contamination, goes for the detailed analysis and discuss the results with the employees. The organization also prepares the action plan to help the employees reorganize and process so that such hazards are strictly prohibited. It helps the employees to refocus upon the work and get adequate motivation.

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