Pretend you are a human resource manager in a health care organization and it ha

Question

Pretend you are a human resource manager in a health care organization and it has come to your attention from a variety of sources that morale and employee satisfaction are on the decline in one of your company's organizational units. Employees have been working 50% longer shifts for several months to address an increase in patient demand and you suspect it is beginning to take its toll. You are considering the issue and how to address it.

suggest and support three ways you would determine the nature and extent of the problem and its source. What indicators would you examine?

Part 2: It has been determined that the dip in employee satisfaction is indeed due to long hours, uneven scheduling practices, and no clear end in sight. Complete the following:

Recommend a plan to address the issue (based upon your stated assumptions regarding the specific nature of the problem) that includes:

Short-term tactics to address the acute aspects of the problem.

Long-term strategy to permanently address the problem.

Explanation / Answer

If employees have been working for 50 percent longer shifts then it is bound to cause problems related to stress and affect their morale and satisfaction levels.

As a human resource manager it is important in this case to conduct survey to understand the stress levels of the employees. This will work as an important source to evaluate their stress levels and work on it. Another important thing can be evaluation of their job satisfaction and how they view it. This would provide an insight into their thinking. Stress levels do not lead to employee productivity and over working affects productivity to a great extent. There are high chances of employees leaving their job for better opportunities in such cases.

A ideal plan would be recommending a strong plan to work on the requirements and needs of the employees. The plan can include utilizing the workforce effectively. New employees can be hired as a long term strategy to address the problem of expanding patient demand. The current employees cannot alone handle the stress levels of overtime alone.

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