3. Case Study; Please read the following case and answer the questions followed

Question

3. Case Study; Please read the following case and answer the questions followed by it. Difficult Transitions Tony Stark had just finished his first week at Reece Enterprises and decided to drive upstate to a small lakefront lodge for some fishing and relaxation. Tony had worked for the previous ten years for the O’Grady Company, but O’Grady had been through some hard times of late and had recently shut down several of its operating groups, including Tony’s, to cut costs. Fortunately, Tony’s experience and recommendations had made finding another position fairly easy. As he drove the interstate, he reflected on the past ten years and the apparent situation at Reece. At O’Grady, things had been great. Tony had been part of the team from day one. The job had met his personal goals and expectations perfectly, and Tony believed he had grown greatly as a person. His work was appreciated and recognized; he had received three promotions and many more pay increases. Tony had also liked the company itself. The firm was decentralized, allowing its managers considerable autonomy and freedom. The corporate Culture was easygoing. Communication was open. It seemed that everyone knew what was going on at all times, and if you didn’t know about something, it was easy to find out. The people had been another plus. Tony and three other managers went to lunch often and played golf every Saturday. They got along well both personally and professionally and truly worked together as a team. Their boss had been very supportive, giving them the help they needed but also staying out of the way and letting them work. When word about the shutdown came down, Tony was devastated. He was sure that nothing could replace O’Grady. After the final closing was announced, he spent only a few weeks looking around before he found a comparable position at Reece Enterprises. ` As Tony drove, he reflected that "comparable" probably was the wrong word. Indeed, Reece and O’Grady were about as different as you could get. Top managers at Reece apparently didn’t worry too much about who did a good job and who didn’t. They seemed to promote and reward people based on how long they had been there and how well they played the never-ending political games. Maybe this stemmed from the organization itself, Tony pondered. Reece was a bigger organization than O’Grady and was structured much more bureaucratically. It seemed that no one was allowed to make any sort of decision without getting three signatures from higher up. Those signatures, though, were hard to get. All the top managers usually were too busy to see anyone, and interoffice memos apparently had very low priority. Tony also had had some problems fitting in. His peers treated him with polite indifference. He sensed that a couple of them resented that he, an outsider, had been brought right in at their level after they had had to work themselves up the ladder. On Tuesday he had asked two colleagues about playing golf. They had politely declined, saying that they did not play often. But later in the week, he had overheard them making arrangements to play that very Saturday. It was at that point that Tony had decided to go fishing. As he steered his car off the interstate to get gas, he wondered if perhaps he had made a mistake in accepting the Reece offer without finding out more about what he was getting into.

Case Questions

1. Identify several concepts and characteristics from the field of organizational behavior that this case illustrates.

2. What advice can you give Tony? How would this advice be supported or tempered by behavioral concepts and processes?

3. Is it possible to find an "ideal" place to work? Explain.

Explanation / Answer

1.Organisational behaviour is the human behaviour in the organisation. It depends upon the human psychology, their values and believes, ethics etc.

The several concepts and characteristics from the field of organizational behaviour that this case illustrates are as follows:

Uniqueness of each individual:

Each individual is different in the certain way. Every individual has their own ideas. They may not be perfect but they do certain work perfectly. Individual’s uniqueness comes from the skills they perform. It may be of any kind.

Perception:

Perception is the perspective of the individual to see an object differently or indifferently. It depends upon the experiences mainly. As every individual is unique so they have different perceptions to see an object. In the organization the Employees perception affected by their personalities, needs, demographics factors, experiences and surrounding.

Motivation:

Motivation is the process to enrich a performance by inclination in the certain work done by the employee. As the employee has many needs to fulfil in their particular job so they do perform well and motivate by their own or by the help of the managers. It enhances the employee’s quality of the work.

Involvement in the activity:

Involvement in the organization process is also enhance the capability of the individual and make the employee actively participate in the activities like decision making.

Organization Structure:

There are two types of organizational structure used here are as follows:

Decentralized: Decentralized organizations do not have a particular line of control. These organizations give authority to the different lower lever like managers or vice directors to take decision. The decision is taken by the contribution of each individual responses.

Centralized: These organizations have the authority to take decision only by higher level. Employee can’t contribute directly to the decision-making process. These are the traditional organizations.

Ethics:

The ethics of the organization depends upon the code of conduct of the organization. The behavior of the employees in the organization is depend upon the ethics of the particular and the environment of the company. Certain organization’s employee become the role model for the others on this basis. It creates the healthy environment within the organization.

Apart from above mentioned and explained factors there are others such as It covers topics such as Group Dynamics, leadership, decision making, conflict resolution, and Organizational Development. It also includes the attitudes, interpersonal relationships, performance, productivity, job satisfaction, and commitment of employees, as well as levels of organizational commitment and industrial relations. It can be affected by corporate culture and management style.

2.I advise the Tony that as per the demand of the organization he should work on the dynamic environment affected by the politics of the organization. This will make him to learn the facts that he should aware about. As he adapts the changing environment then he can able to judge the people in the organization and can’t be betrayed. If he knows this process of working then he uses the particular strategy to make the environment of the organization better. It provides the learning environment to the individual.

This advice be supported by behavioural concepts and processes as Group dynamics of the team can be known by the Tony. It helps the Tony to make the good decision as per the particular situation. It allows him to deal with the any situation which comes in the future. This helps him to satisfy the needs and it motivates him to work hard.

3.Yes, it is possible to find an ideal place to work. The ideal place is depending upon the skills of the employee where he/she is best fitted. The ideal place varies from person to person. So, one’s ideal place may not be ideal for another person. It depends upon the values, belief, attitudes, the behavior etc. of the individual.

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