Not looking for the answers that are in the textbook solutions. For #3, specific

Question

Not looking for the answers that are in the textbook solutions. For #3, specific examples of dimensions and items would help.

3. A manager for the Golden Bear publishing company found out that you are taking quality manage- manager desires to improve her supply chain performance by employing you as a consultant to provide quality improvement training to the supply chain employees. As a result, you now have to create a survey instrument to gauge the effectiveness of your training sessions. Choose four dimen- to your quality management training and develop five valid survey items for each dimen- ment. The sion. Defend why you feel your survey items are valid. r performance dimensions in Problem 3, develop five critical-incident survey items for each dimension. Explain how you would demonstrate that these items are reliable.

Explanation / Answer

Answer : 3 - Dimensions and survey items

Following are the four dimensions for the quality training management

Dimension 1 - Learning objectives for the group

Surevey items

Dimension 2 - Learning approaches

Survey Items:

Dimension 3 - Faculty expertise and suitability of experience to the training session.

Survey Items:

Dimension 4 - Learning development for groups

Survey Items:

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