Group Names: Create & Send Receive Receive Prepare Send Create Sales Order Shipm
ID: 350860 • Letter: G
Question
Group Names: Create & Send Receive Receive Prepare Send Create Sales Order Shipment (PickShipmentCreate & Send (Ship) Fulfillment Process Customer Customer Receive Payment Invoice InquiryQuotation Purchase Order & Pack) Which student in your group is responsible for this step? What triggers this step? Who (in which functional area) is involved in this step? What document is received and/or created in this step? Received: Received: Received: Received: NAReceived Received: Created: Created: Created: Created: Created Created: NA What are the key data? Which line in area 5Not applicable in these two steps. on sales order needs to be signed and dated? How many copies of the created document are generated? For this question, you do not need to write down answers in this table. But you need to understand the key areas on the document and be prepared to answer instructor's question later Who (in which functional area) keeps each copy?Explanation / Answer
Trigger for the steps:
Customer query is recived when the need/ requirement comes. The customer experience a certain need which mat be regulary experienced or a one time special need.The customer query gets converted to the formal request for quote sent to different suppliers. The customer once satisfied with the quote and choosing the supplier, send the final purchase order. For the fulfillment of the purchase order, the supplier creates an sales order, since this transfer of goods from supplier to customer side will be booked as a sale. The shipment is packed, with necessary documents such as packing list and shipped out through courier or cargo. The shipmnet is shipped out along with the invoice, against which the payment happens. The trigger for the subsequent steps is the previous step being in place.
The functional areas involved;
The customer is involved in sending the need, the purchase department is responsible for rolling out the request for quotation and purchase order for the suppliers. In the supplier's end, the sales department will be generating the sales order and invoice, logistics will do the packing and shipping and finance will ensure that the payment processing happens on time accurately.
Documents:
"Quote/ Purchase Requisition" is shared by the supplier; "Purchase Order" is shared by the customer." Sales Order", " Sales Invoice" is generated. " Packing List" , " Shippingf List " is prepared at the time of ship out. " Debit/ Credit Notes" are handled by finance.
Data Points: The key data points are the value and the specs being met when the quote is recieved. Once the PO is shared, the lead time should be met, once the ship out happens the total transit time form supplier to customer's end should be controlled. Also the cost of freight & transportation , as well as regulatory/ taxes should be considered. The billing cycle will have an impact on the credit cycle as well.
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