Sandeep and Antoine They have just booked a weekend at a hotel. They arrive at t
ID: 3447672 • Letter: S
Question
Sandeep and Antoine They have just booked a weekend at a hotel.
They arrive at the reception desk to check in and collect the keys to their room. So far so good
and when they arrived, they unpack and then
change for dinner. Sandeep has some nice gold jewellery and Antoine a laptop which are placed
in the safe in their room and locked. They also have some expensive clothes which they place in
the closet. They leave for a nice meal.
They find a nice restaurant and are enjoying a nice meal when disaster strikes as one of the
waiting staff accidentally spills a glass of red wine over Sandeep’s expensive white dress. She is
very upset but the owner just points to notices all over the restaurant which state that the
management is not responsible for lost or stolen goods.
On returning to their hotel, things do not get any better, much to their dismay they find that there
has been a fire on their hotel floor and most of their clothes and personal belongings have been
damaged.
The hotel staff while a bit sympathetic point to a notice at the back of the reception desk in the
left corner ,which states that the hotel accepts no responsibility for guests’ property that is
damaged or lost.
c. Explain if it went to court, if you think that the court would interpret the notice in the
restaurant in favour of the restaurant or Sandeep?
d. Explain if it went to court, if you think that the court would interpret the notice in the
hotel in favour of the hotel or Antoine and Sandeep?
Explanation / Answer
Courts generally believes in proofs, paper work etc. If the hotels have it in written that they aren't responsible for customer's loss of belongings, i think the court woulwould favor the hotel. Also, the fire that took place was a accident which adds on the the hotel's favor.
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