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https://www.wsj.com/articles/SB88525911419609500 (if the link not work, the goog

ID: 3446076 • Letter: H

Question

https://www.wsj.com/articles/SB88525911419609500

(if the link not work, the google "Red Lobster Tale: Peers DecideThe Fate of a Fired Waitress")

a)Please answer the following questions based on the article Red Lobster - Peers decide fate of fired waitress. According to the article, peer review panels... (Please select all that apply)

have decreased the legal costs of firms that attempted to use them

are valued by Red Lobster management

have increased the legal costs of firms that attempted to use them

have been successful in preventing loss of valuable employees caused by poor termination decisions by managers

are valued by Red Lobster employees

b) Which of the following can we conclude from the article?

Ms. Hatton was lying when she claimed that she pocketed the comment intending to show it to her boss but forgot about the card and inadvertently threw it out

Ms. Hatton was telling the truth when she claimed that she pocketed the comment intending to show it to her boss but forgot about the card and inadvertently threw it out

On the day that she took the comment, Ms. Hatton was the only employee who violated Red Lobster policy

It was unusual for employees at the Pleasant Hills, PA Red Lobster restaurant to go into the comment box

All of the above

None of the above

c) Which of the following are true according to the article? Please select all that apply.

The peer review panel included hourly workers

The peer review panel included salaried workers

Members of the peer review panel all received peer-review training

Red Lobster provided detailed guidelines to the peer review panelists on how to decide the case

The peer review panel included members who did not work for Red Lobster

The peer review panel included junior employees

The peer review panel included senior managers

d) Which of the following are true according to the article? Please select all that apply.

The manager who fired Ms. Hatton was dissatisfied with the decision of the peer review panel

Members of the peer review panel initially agreed with each other

The panel supported the decision of the manager who fired Ms. Hatton

Members of the peer review panel eventually agreed with each other

Explanation / Answer

A)The following options are the correct answers. Peer review panels have decreased th legal costs of the firms that have applied them.

In addition, Peer reviews have been found to be successful in preventing loss of valuable employees caused by poor termination decisions by managers.

Also, peer review panels are valued by both the Red Lobster management and employees.

b) from the article, we can conclude that Ms. Hatton was telling the truth when she claimed that she had taken the comment card to show to her boss but had later forgotten about it and inadvertently threw it out.

c) it is true that:

The peer review panel included hourly workers

All the members of the peer review panel received peer-review training.

The peer review panel included junior employees

The peer review panel also included some sènior managers.

d) according to the article, memebers of the peer review panel eventually agreed with each other.