Nice Food Restaurant Nice Foods restaurant is located just outside the main city

Question

Nice Food Restaurant Nice Foods restaurant is located just outside the main city of Kaval. It serves a wide variety of foods to customers in the area. Business is fairly slow over the last year. The operations manager thinks that if the quality of the food is improved, the restaurant will attract more customers. Some workers feel that relocation should be considered. In order to turn the restaurant, management thinks that they must first of all, formulate a mission and vision statement for Nice Foods. Based on the mission and vision, they will formulate and implement strategies to achieve the mission. Management knows that Nice Foods face intense competition from other restaurants in the area and they must differentiate themselves from the competition and make their transformation process more efficient and add more value. 6. How can the transformation process be designed at Nice Foods? 7. How can status value be added at Nice Foods?

Explanation / Answer

6: Transformation process can be achieved to Nice food restaurant by redesigning their service attribute. Inorder to achieve this first they have understand the gap in the current process and redesign based on the value proposition. Inorder to make a differentiating strategy the restaurant should change from the current business strategy. Include more customised food option which can give right blend to local and broader outlook,. The vision should be emerge as the best eatout in the state which offer food with evergeen experience. Thus quality of service to be on top notch by attending each and every customers with much care and understand their requirement and customise the food based on the kind of spice they required . It will enhance the customer relationship. The restaurant can also offer delivery of food and provide discounts to attract customers on their repeat visit. Understand the competitors promotion and service strategy and improve the strategy based on that which can give a unique value proposition.

7: Status value can be added through

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