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1. Who among the following oversees managers in charge of management information

ID: 337757 • Letter: 1

Question

1. Who among the following oversees managers in charge of management information systems (MIS), supply chain, human resources, and visual merchandising?

The president of direct channels

The chief financial officer

The executive vice president of operations

The chief marketing officer

The private-label president

2.Which of the following statements is true of older employees?

They are more likely to want flexibility.

They are more expensive to train.

They are more likely to want a work-life balance.

They are more likely to miss work due to medical problems.

They have higher turnover rates.

3Which of the following is a consequence of hiring inexperienced employees?

High productivity

High performance

Glass ceiling

Low turnover    

Absenteeism

4.

Who among the following, in a centralized company, is responsible for allocating merchandise and tailoring the assortment in several categories for specific stores by geographical area?

The category manager

The buyer

The merchandise manager

The merchandising planner

The divisional merchandise manager

5.

Organization culture is a:

set of procedures.

set of employee benefits that an organization offers.

set of new trends introduced by recently hired employees.

set of values and customs.

legally enforceable policy.

6.

_____ is an emotional commitment by an employee to the organization and its goals.

Decentralization

Flexitime

Centralization

Empowerment

Engagement

7.  

_____ is the sales generated per employee.

Diversity

Flexitime

Turnover

Productivity

Engagement

8. Which among the following is the formula to calculate employee turnover?

Number of employees involuntarily leaving their job during the year / Number of full-time equivalent employees

Number of employees voluntarily leaving their job during the year / Number of positions

Number of employees involuntarily leaving their jobs during the year / Net sales

9.

Which of the following is an advantage for a retailer utilizing centralized decision making?

Having reduced costs

Being able to quickly adapt to market changes and fluctuations

Having higher committed and engaged employees

Each store has its own flavor and personality

Better meeting the assortment needs of customers by store location

10.

Which of the following is a challenge faced in retail HRM?

The static ethnicity profile of the retailer’s labor pool

The need to adjust policies for the global workplace

The decline in the world population

The dominance of the HR professionals

The increase in the percentage of permanent employees

11.

Which of the following statements is true of the younger employees?

Younger employees are more reliable.

Younger employees expect little professional freedom.

Younger employees have lower turnover rates.

Younger employees want more meaningful jobs.

Younger employees often have better work performance.

Number of positions / Number of full-time employees

Net sales / Number of full-time equivalent employees

Explanation / Answer

1. Who among the following oversees managers in charge of management information systems (MIS), supply chain, human resources, and visual merchandising?

The president of direct channels

The chief financial officer

The executive vice president of operations

The chief marketing officer

The private-label president

2.Which of the following statements is true of older employees?

They are more likely to want flexibility.

They are more expensive to train.

They are more likely to want a work-life balance.

They are more likely to miss work due to medical problems.

They have higher turnover rates.

3Which of the following is a consequence of hiring inexperienced employees?

High productivity

High performance

Glass ceiling

Low turnover    

Absenteeism

4.

Who among the following, in a centralized company, is responsible for allocating merchandise and tailoring the assortment in several categories for specific stores by geographical area?

The category manager

The buyer

The merchandise manager

The merchandising planner

The divisional merchandise manager

5.

Organization culture is a:

set of procedures.

set of employee benefits that an organization offers.

set of new trends introduced by recently hired employees.

set of values and customs.

legally enforceable policy.

6.

_____ is an emotional commitment by an employee to the organization and its goals.

Decentralization

Flexitime

Centralization

Empowerment

Engagement

7.  

_____ is the sales generated per employee.

Diversity

Flexitime

Turnover

Productivity

Engagement

8. Which among the following is the formula to calculate employee turnover?

Number of employees involuntarily leaving their job during the year / Number of full-time equivalent employees

Number of employees voluntarily leaving their job during the year / Number of positions

Number of employees involuntarily leaving their jobs during the year / Net sales

9.

Which of the following is an advantage for a retailer utilizing centralized decision making?

Having reduced costs

Being able to quickly adapt to market changes and fluctuations

Having higher committed and engaged employees

Each store has its own flavor and personality

Better meeting the assortment needs of customers by store location

10.

Which of the following is a challenge faced in retail HRM?

The static ethnicity profile of the retailer’s labor pool

The need to adjust policies for the global workplace

The decline in the world population

The dominance of the HR professionals

The increase in the percentage of permanent employees

11.

Which of the following statements is true of the younger employees?

Younger employees are more reliable.

Younger employees expect little professional freedom.

Younger employees have lower turnover rates.

Younger employees want more meaningful jobs.

Younger employees often have better work performance.

Number of positions / Number of full-time employees

Net sales / Number of full-time equivalent employees