18. Although written communication is important during business transactions, or
ID: 337551 • Letter: 1
Question
18. Although written communication is important during business transactions, oral communication is used more often and by more people.
A)True
B)False
19. When talking from a sitting position, speakers should:
A) lean back in their chairs
B) toy with an object such as a paper clip or pen
C) rest their arms and hands on their laps
D) rest their elbows on the desk in front of them
20. It is most appropriate for a speaker to drop his or her pitch or voice level:
A) at the end of a declarative sentence
B) to signal an expression of suspense
C) to indicate hesitation or doubt
D) at the end of a question
21. Colored stationery and exotic type fonts make your résumé more electronically readable.
A)True
B)False
22. Your list of references in your résumé should NOT include:
A) an instructor from your field of interest
B) a favorite relative who knows you well
C) a former employer or supervisor
D) a current colleague who knows you personally
23. The main purpose of a(n) _____ is to highlight your most important qualifications and to persuade an employer to grant you a personal interview for the job position.
A) cover letter
B) adjustment letter
C) collection letter
D) claim letter
24. If an application form asks for a desired salary, it is most appropriate to:
A) state the expected salary in figures
B) write “Open” or “Negotiable”
C) write “N/A’ in the answer blank
D) leave the answer space blank
25. _____ are folders or notebooks that contain evidence and examples of a job applicant's achievements, skills, and qualifications.
Explanation / Answer
18. Although written communication is important during business transactions, oral communication is used more often and by more people.
A)True
B)False
19. When talking from a sitting position, speakers should:
A) lean back in their chairs
B) toy with an object such as a paper clip or pen
C) rest their arms and hands on their laps
D) rest their elbows on the desk in front of them
20. It is most appropriate for a speaker to drop his or her pitch or voice level:
A) at the end of a declarative sentence
B) to signal an expression of suspense
C) to indicate hesitation or doubt
D) at the end of a question
21. Colored stationery and exotic type fonts make your résumé more electronically readable.
A)True
B)False
22. Your list of references in your résumé should NOT include:
A) an instructor from your field of interest
B) a favorite relative who knows you well
C) a former employer or supervisor
D) a current colleague who knows you personally
23. The main purpose of a(n) _____ is to highlight your most important qualifications and to persuade an employer to grant you a personal interview for the job position.
A) cover letter
B) adjustment letter
C) collection letter
D) claim letter
24. If an application form asks for a desired salary, it is most appropriate to:
A) state the expected salary in figures
B) write “Open” or “Negotiable”
C) write “N/A’ in the answer blank
D) leave the answer space blank
25. _____ are folders or notebooks that contain evidence and examples of a job applicant's achievements, skills, and qualifications.
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