Which of the following is true about the functional structure? Flag this Questio
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Which of the following is true about the functional structure?
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Question 2 6 pts
Describe the functional structure of organizations.
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Question 3 6 pts
Which of the following is a difference between core and support processes?
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Question 4 6 pts
Discuss the concept of an internal customer.
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Question 5 6 pts
According to the contingency model, organizations facing uncertainty should adopt a mechanistic structure.
It allows employees to have direct contact with customers.Explanation / Answer
Answer1 ) Option 2 - It facilitates communication that takes place horizontally across functions.
Answer 2) Functional structure in an organisation is a structure, where the organisation is subdivided into different LOB's and the employees are assigned based on the skills of there work. Employees are advised to report there immediate one level manager and so on.
Answer 3) Option 2 - Support processes are those that are critical to customer satisfaction while core processes are not.
Answer 4) Internal customers - Stackeholders, employees are know as the internal customers of the company who are directly related to the companies business.
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