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A cell phone repair company works had the following new orders and end of day in

ID: 3341159 • Letter: A

Question

A cell phone repair company works had the following new orders and end of day inventory levels last week. This company should be assumed to be operating at steady state so Little’s Law can be applied.

End of Day Inventory

Orders

Sunday

79

23

Monday

82

178

Tuesday

95

99

Wednesday

80

76

Thursday

73

258

Friday

65

94

Saturday

65

14

A) What is the average arrival of orders per day? (2 points)

B) What is the average end of day inventory level? (2 points)

C) Using Little’s Law, what is the average number of hours a cell phone spent at the repair company last week? Your answer must be in hours. (3 points)

End of Day Inventory

Orders

Sunday

79

23

Monday

82

178

Tuesday

95

99

Wednesday

80

76

Thursday

73

258

Friday

65

94

Saturday

65

14

Explanation / Answer

A) What is the average arrival of orders per day?

Answer : Average arrival of orders per day = (23 + 178 + 99 + 76 + 258 + 94 + 14)/7 = 106 orders per day

B) What is the average end of day inventory level?

Answer : Average end of day inventory level =(79 + 82 + 95 + 80 + 73 + 65 + 65)/7 = 77 inventory level per day

C) Using Little’s Law, what is the average number of hours a cell phone spent at the repair company last week? Your answer must be in hours.

Answer : Number of hours in week = 7 * 24 = 168 Hours

average number of hours a cell phone spent at the repair company = 168/ [(106 -77)-1] = 6 Hours

Here i have minus 1 more as it will reduce the one cell phone which is currently getting repaired.

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