16. A credit card company surveys their customers to ask about satisfaction with

Question

16. A credit card company surveys their customers to ask about satisfaction with customer service. The results of the survey, divided by gender, are shown below.

If you were to choose a female from the group, what is the probability that she is satisfied with the company's customer service? Answer choices are rounded to the hundredths place. Select correct answer please show how you calculate the answer

0.24

0.38

0.62

0.13

Explanation / Answer

P(satisfied | female)=P(female and satisfied)/P(female) =13/(7+13+16+14+5)=0.2364. option A

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