Be the Manager tote 10 2, u supervise support staff for an Internet merchandis-

Question

Be the Manager tote 10 2, u supervise support staff for an Internet merchandis- apologize for not getting to the task sooner but say they are ing organization that sells furniture over the Internet. so overioaded with requests that they sometimes even stop You always thought that you needed to expand your staff, answering their phones. Unless someone asks for some- and just when you were about to approach your boss with thing more than once, your staff seems to feel the request such a request, business slowed. Thus your plan to try to is not that urgent and can be put on hold. You think this state of affairs is dysfunctional and could lead to serious add new employees to your staff is on hold. However, you have noticed a troubling pattern of com problems down the road. Also, you are starting to realize munication with your staff. Ordinarily, when you want a staff that your subordinates seem to have no way of prioritizing member to work on a task, you email that subordinate the tasks-hence some very important projects you asked them pertinent information. For the last few months, your email to complete were put on hold until you followed up with requests have gone unheeded, and your subordinatesthem about the tasks. Knowing you cannot add employees seem to respond to your requests only after you visit them to your staff in the short term, what are you going to do to in person and give them a specific deadline. Each time they improve communication with your overloaded staff? 504

Explanation / Answer

To improve the communications among the overloaded staff, I will implement following strategies

1.       I will evaluate my distance with the team or staff. If I found to be distant from the team geographically, the first thing I would do is to reduce this distance. This way I could easily supervise and handling or delegating the tasks would not be difficult.

2.       I will personally hand in task to staff. I think there would be no reasons, or lease, less reasons, why staff would find it difficult to handle the task because there would be free discussion among us. The information dissemination would be lot easier. Any confusion or miscommunications would also be easily resolved as I will be present.

3.       The staff feels overloaded because they have been performing poorly. In the first place, I will not be giving any such tasks to my staff if I don’t think they would be able to handle it or finish it. I will give them tasks one at a time so that none of the tasks get overlapped. That way they will not complain about the overloading.

4.       I will supervise them and check whether the given tasks are completed within the given time.

5.       Being a team manager, I will drive them and help them prioritize the tasks. This way help them focused.

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