18) A major contribution of employee networks (or communities of practice) is th

Question

18) A major contribution of employee networks (or communities of practice) is that 18) A) maintain tight control over work-related information B) they sometimes assume responsibility for key problems C) identify poorly performing employees D) expand the social life of employees 19) Computer-generated data sometimes creates the subtle communication problem that the data are 1) regarded as A) having been created mostly to manipulate other people B) most likely to be incorrect C) the product of tampering by a hacker D) infallible 20) Research about multitasking suggests that 20) A) about three-fourths of the modern workforce is good at multitasking B) when workers can multitask well, the workforce can be reduced by one half C) after age 25, the ability to multitask vanishes D) only a small percentage of workers can multitask successfully 21) A problem noted with telecommuting is that it 21) A) lacks a solid human connection B) lacks the efficiency of the traditional office C) leads to frequent labor-management problems D) relies too heavily on in-person updates 22) 22) A recommended way of combating negative rumors in an organization is for management to A) conduct an extensive social network analysis B) spread rumors in opposition to negative rumors C) promote healthy, accurate communication D) screen all e-mail and instant messages before they are sent 23) Lola has a group of people in both her formal and informal channels that she gets in touch with on a regular basis to get her work accomplished. This group of people is often referred to as her 23) A) grapevine C) subordinates D) network of contacts 24) 24) Marketing specialist Martin is participating in a community of practice when he A) acquires an important new job-related skill B) spreads gossip about company officials C) shares work relevant information with coworkers D) applies new developments in his field to his job A) informal communication among workersB) satisfying the human need for privacy C) being able to engage in brainwriting 25) An advantage of open office space is that it facilitates D) formal downward communication

Explanation / Answer

18)  A) they sometimes assume responsibility for key problems

19) D) infallible

20) D) only a small percentage of workers can miultitask successfully

The research suggests that only 2% of the workers can actually multitask effectively.

21) leads to frequent labor-management problems

22) C) promote healthy, accurate communication

Enhance formal communication about the topic is the most effective way to curtail the spreading of rumor and dispel doubts in employees minds

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