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Help with statistics? I need to calculate the Confidence Interval (CI) Hotel Rat

ID: 3176392 • Letter: H

Question

Help with statistics?

I need to calculate the Confidence Interval (CI)

Hotel Rating Scenario: Suppose you are a hotel manager whose goal is maintaining the hotel rating at 4-star on average. Recently, you have heard bad rumors about your hotel, so your concern is that the average rating is below 4. Your co-worker collected a sample of n = 100 subjects who rated the hotel. The original data format should be like below. However, your co-worker summarized the data as below and trashed the original data. Star1 2 3 4 5 Total Count 0 6 25 42 27 100 Objective: Let mu denote the average rating in the population. Your goal is to estimate mu. Calculate a 95% CI for mu. Calculate a 99% CI for mu. Interpret the resulting 99% CI.

Explanation / Answer

Here the sample size is large (>30) so we can use z-distribution to find the confidence interval. The confidence interval formula is:

X bar (-/+)E

X bar = sample mean

E = margin of error

E = zc * (s / Ön)

zc = critical value

s = sample standard deviation

n = sample size

From normal table we get zc for 95% , 99% are respectively 1.96 and 2.58.

x

f

xf

1

0

0

2

6

12

3

25

75

4

42

168

5

27

135

Total

100

390

x bar = S xf / Sf = 390 / 100 = 3.9

s = Ö[ f * (x-x ba)^2 / (sum of f – 1)]

x

f

xf

x - x bar

(x - x bar)^2

f*(x - x bar)^2

1

0

0

-2.9

8.41

0

2

6

12

-1.9

3.61

21.66

3

25

75

-0.9

0.81

20.25

4

42

168

0.1

0.01

0.42

5

27

135

1.1

1.21

32.67

Total =

100

Total =

75

s = Ö(75/99) = 0.8704

( a )

X bar (-/+)E

= 3.9 (-/+) [ 1.96*(0.8704/Ö100]

= 3.9 (-/+) 0.1706

= 3.729 and 4.071

The 95% confidence interval is (3.729 and 4.071)

Or

The 95% confidence interval is (3.73 and 4.07)

( b )

X bar (-/+)E

= 3.9 (-/+) [ 2.58*(0.8704/Ö100]

= 3.9 (-/+) 0.2246

=3.675 and 4.125

The 99% confidence interval is (3.675 and 4.125)

Or

The 99% confidence interval is (3.68 and 4.12).

( c )

The 99% confidence interval says that here one can be 99% confident that the population mean rating will line in between (3.68 and 4.12)

x

f

xf

1

0

0

2

6

12

3

25

75

4

42

168

5

27

135

Total

100

390

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