The following table lists several metrics from the Global Reporting Initiatives\

Question

The following table lists several metrics from the Global Reporting Initiatives' (GRI) sustainability reporting standards and olher industry sources For each netric, classify it based on its impact on the triple bottom line (People, Profit, or Planet) and indicate which balanced soorecard perspective it is most likely to fall within (Financial, Customer, Internal Business, Learning and Growth, or Society Community). You can use more than one category when appropriate. The firat metric is shown as an example bility Metric Triple bottom line impact Balanced Planet ve Gallc Hours cf R&D; devoted to environmentaly-riendly products Average hours of training per employee by gender Number of substantiated complaints related to product health hazards Do lars invested in area of high poverty Number of formal grievances about environmental impacts Tons of non-renewable materials used in manufacturing Total hours of employee training on human rights policies Total cost of work-related injuries, diseases, and fatalities Tolal green house gas (GHG) enissions Total utilities cost Internal Business

Explanation / Answer

Learning and Growth

Society/ Community

Learning and Growth

Internal Business

Financial

Society/ Community

Society/ Community

Customer

Sustainability Triple Bottom Line Impact Balanced Scorecard Perspective Gallons of Water Consumed Planet Internal Business Hours of R&D devoted to enviornmentally-friendly products Planet

Learning and Growth

Society/ Community

Average Hours of training per employee by gender People

Learning and Growth

Internal Business

Number of substantiated complaints related to product health hazards People Customer Dollars invested in area of high poverty Profit

Financial

Society/ Community

Number of formal grievances about enviornmental impacts People

Society/ Community

Customer

Tons of non-renewable materials used in manufacturing Planet Internal Business Total hours of employee training on human rights policies People Customer Total Cost of work-related injuries, diseases and fatalities People Internal Business Total Green-house gas (GHG) emissions Plant Society/ Community Total utilities cost Profit Internal Business

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