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One of the most crucial aspects of a business professional\'s life is report wri

ID: 2423865 • Letter: O

Question

One of the most crucial aspects of a business professional's life is report writing. A business report is an orderly and objective communication of factual information that serves a specific purpose for the organization. A business report requires: research and investigation a statement of the problem(s) or issue(s) collection and analysis of data evaluation and accurate reporting of data Read the following case study and submit the required report: Case Study Name of Business: Burningham’s Department Store Number and Location: 468 Stores across the United States Type of Business: Discount Department Store Chain Needs: The store needs point-of-sale credit card terminals that can provide receipts of transactions .The credit card terminals do not have to be uniform among stores as long as they perform these functions. Burningham’s, a discount department store chain, needs to update their outdated point-of-sale credit card terminals which are, in some cases, beginning to malfunction. In 356 of the high and medium-volume stores, this update can be justified within the chain’s budget. However, the company faces the challenge of needing to install the new and expensive credit card terminals in 112 low-volume stores that cannot absorb the cost. What could be a possible solution to Burningham’s issue within the low-volume stores where the additional expenditure of new credit card terminals cannot be reasonably justified? Write a 2 page report in which you describe the problem and offer a possible recommendation for Burningham’s problem based on some outside research. Finish with the projected results or outcome of your recommendations. Write clear headings that are appropriate for the problem, recommendations, and the solution. Incorporate at least one visual, such as a graph or chart to illustrate the issue, the solution, or the recommendation. You can “make up” company information as needed to fill out your report. Find 1 or more outside sources from the Salem University Library databases or a public Internet search to substantiate your solution or projected outcome. Cite your outside sources in APA format and include these at the end of your report.... PLEASE READ WHOLE POST.. THANKS.

Explanation / Answer

Brief Description of the Problem:

The investment in new credit card terminal is not justified considering the low volume sales of the 112 stores.

Alternative options to address the problem:

1. It is stated that credit card terminals need not be of same configurations/specifications acros the stores. We can install low cost credit card terminals in these stores so that the recurring costs of their maintenance would be kept minimum.

2. To enter into a tieups with credit card terminal providers and agree for payment of commission as a % of monthly sales made in these low volume stores. By this way, margins are pulled down a bit and this would not warrant high upfront investments

3. We can chose to charge low value purchasers x% of purchase value as convenience charges

4. To negotiate with credit card terminal suppliers for all the 468 stores factoring the total sales volume and get a discounted price for low value shops. High turnover shops can take higher share of the credit card systems.