You work for a small city IT department and get a call from a customer who says

Question

You work for a small city IT department and get a call from a customer who says that, when he came back from lunch today, the LCD display on his new laptop was completely blank. He says he can still hear the laptop fans running but there’s no LCD screen image. You visit his workplace to investigate. What could be causing this problem? (Choose three.)

A. The laptop display has failed.

B. The laptop power features have turned off the display.

C. The laptop has shut down.

D. The laptop is set for external display only.

Explanation / Answer

Options

A B D

Because when the laptop is shutdown the fan doesnt run.

So any or all of the other three options might be the reasons

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