A person is only as effective as his or her communication skills. Learning how t

Question

A person is only as effective as his or her communication skills. Learning how to speak effectively will increase your confidence, make you more comfortable with other people, and fine-tune your communication skills, both verbal and written. The ability to speak well often starts with a good vocabulary. Without good speaking skills, you may find yourself talking but saying virtually nothing. Speaking skills, in short, give you the ability to communicate effectively, with little or no chance for misunderstanding. This is especially important in healthcare, explain why.

Explanation / Answer

Communication is an important part of human life and plays a key role in the medical profession. The verbal communication must be polite, clear, and without slang. Communication can be verbal or non-verbal and it is influenced by genetic (hereditary), environmental and cultural factors.

Some of the communication barriers include,

Overcoming communication barriers is important for a healthcare professional to win the trust of the patient and to carry out the patient assessment process in an effective way. Being sincere, culturally competent, having knowledge about personality disorders, showing empathy and kindness improves the communication. The caring attitude is another effective means to overcome the communication barriers.

“Non-verbal communication” involves signs and messages such as touch and empathy that are conveyed without using words. It plays a key role in communication because it conveys the person’s care and compassion to the receiver.

For example, touch is a part of non-verbal communication. It plays a key role in communication because it conveys the person’s care and compassion to the receiver. The healthcare professionals can use touch to convey their feeling of care and empathy, and should not hesitate to do so. However, precautions must be considered in case of patients with contagious diseases. A touch can convey the feeling, which cannot be expressed by words.

During the patient education, encourage participation of the patient in the process of teaching and encourage patient ownership. Knowing the patient’s concerns, including the other family members and caretakers in the educational interventions.

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