1. What do you perceive as the current obstacles to redesigning workflow within

Question

1. What do you perceive as the current obstacles to redesigning workflow within your clinical setting?
2. How does the current educational preparation need to change to address the skills necessary to perform workflow analysis and redesign clinical processes? 1. What do you perceive as the current obstacles to redesigning workflow within your clinical setting?
2. How does the current educational preparation need to change to address the skills necessary to perform workflow analysis and redesign clinical processes?
2. How does the current educational preparation need to change to address the skills necessary to perform workflow analysis and redesign clinical processes?

Explanation / Answer

1. Redesigning a work flow requires all key players to be involved. The frontline staff should have recommendations and effective ideas to increase efficiency. While redesigning workflow it is essential to understand the dependencies of workflow. New workflows may include realigning jobs, changing staff time allocation, roles, responsibilities to suit the redesigned workflow. This will further require change in policy, training, and job descriptions.

2. The quality improvement team must consider worflows to be associated with three processes :

Perceived process

Reality process

Ideal process

The current education must be prepared of the following processes that needs to be redesigned to perform workflow analysis :

Answer phone calls

Schedule procedure

Make referrals

Assign patients to panels

Check formularies

Registration

Receipt of test results by clinician

Internal messaging

Prescription refills

Biling workflow

Form completion

For specific patient groups :

Pregnancy

Chronic condition

Mental health

Child care

End-of-life care

Related Questions

Navigate

• Browse (All)
• Browse 1
• Subjects

---

---

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.