I am just moving into freelancing (my primary sector will be web design / web de

Question

I am just moving into freelancing (my primary sector will be web design / web development). I've got a few projects for friends as well as one or two 'professional' projects in the pipeline. I would like to know what are some of the most important things you need to hear from your client before you start the process of developing their website:

Some examples I can think of are:

Wishlist of website functionality (contact forms / specific pages etc)

Whether they have an existing Google Analytics account

Any other tracking stuff

Legacy code that needs to be integrated

Desired aesthetics of the website

SEO discussion

So yes, I'd really like to know what you think are the most important things to discuss and ascertain from a client before you begin development.

Explanation / Answer

DO'S

Start by asking the customer why they want an website? If needed, guide them through a discussion about using it to grow business in terms of sales, leads, orders etc.

Ask as many questions you can about their business now like how are you getting orders, what is the process, how can it be done better.

Try to understand the business process on how to get more business
and how to make the whole process to be more easy and simple.

DONT'S

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