One morning, well before the start of your department’s normal working hours, yo
ID: 467427 • Letter: O
Question
One morning, well before the start of your department’s normal working hours, you were enjoying a cup of coffee in the cafeteria, shaping up your calendar of tasks and appointments for the day, when you were approached by one of your employees. The employee, Millie Norman, one of your two or three most senior professionals in terms of service, seated herself across from you and said, “There’s something going on in the department that you need to know about, and I’ve waited far too long to tell you.” You reacted internally with both impatience and annoyance—you were not prepared to interrupt what you were doing, and you had not even invited Millie to join you.
Millie proceeded to tell you (“In strictness confidence, please, I know you’ll understand why”) that another long-term professional employee, Cathy Johnson, had been making a great many derogatory comments about you throughout the department and generally questioning your competence.
For 10 minutes Millie showered you with criticism of you, your management style, and your approach to individual employees, all attributed to Cathy Johnson. On exhausting her litany, Millie proclaimed that she did not ordinarily “carry tales” but that she felt you “had a right to know, for the good of the department—but please don’t tell her I said anything.”
Although Millie’s comments were filled with “she saids” and “she dids,” she being Cathy, and generally twice-told tales without connection to specific incidents, something extremely disturbing clicked in your mind while you were listening. Recently your posted departmental schedule had been altered, without your knowledge, in a way indicating that someone had tried to copy your handwriting and forge your initials. Two separate, seemingly unconnected comments by Millie together revealed that only one of two people could have altered your schedule. Those two people were Cathy Johnson and Millie Norman herself.
As Millie finally fell silent you were left with an intense feeling of disappointment. You wondered if you could ever again fully trust two of your key employees.
Instructions:
Create your discussion post by answering the following questions:
1. What should be your immediate response to Millie Norman? Why?
2. Do you believe you have the basis on which to proceed with disciplinary action against someone? Why or why not?
3. How can the human resource department help you in your present concern?
Explanation / Answer
The response will like this because I don’t want to lose patience in front of an employee and I am not sure about her allegation toward Cathy. Thus, I have to be gentle to Millie and respect her concern.
2. I don’t have any evidence but from the conversation that I had with Millie, it shows that there may be a possibility that she was involved in it. Thus, I can ask for normal investigation that starts with Millie and Cathy who are my prime suspect. Disciplinary action can only be called I got convinced that they may be culprit.
3. I believe that I should take the help of HR department as they are right person to be contacted in this situation where the resources of company are involved.HR team can counsel me about the next step and let me know how to handle such situations.
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